Ferguson Subaru

Chester Lohman Ferguson Subaru in Broken Arrow is a very knowledgeable person. He explained the process in detail and asked if I have questions throughout. Chester also set up an appointment for a turtual o knowledgeable person. He explained the process in detail and asked if I have questions throughout. Chester also set up an appointment for a turtual on the electronic for me. I enjoyed dealing with him. More

Buying a car has never been easier. Friendly staff. Honest. Fun. No price heckling. Highly recommend. Friendly staff. Honest. Fun. No price heckling. Highly recommend. More

Jeremy was pleasant and knowledgeable. Answered every question. Jeremy deserves #mrgoldstandard. I was extremely pleased. Answered every question. Jeremy deserves #mrgoldstandard. I was extremely pleased. More

Chester was very knowledgeable and was easy to work with. He made the process painless. Although we found JR very good at his sales pitch and seemed to be a very nice guy, the 45 min sales pitch for an exten He made the process painless. Although we found JR very good at his sales pitch and seemed to be a very nice guy, the 45 min sales pitch for an extended warranty became very tiring and frustrating. We decided if we ever buy again, we will NOT sit through that again if we say no in the beginning. We will walk away. More

Wyatt did an excellent job, made our purchase easy, was fully knowledgeable and able to answer all questions, and ensured we were happy and fully understood every step of the process. I’d recommend that yo fully knowledgeable and able to answer all questions, and ensured we were happy and fully understood every step of the process. I’d recommend that you ask for him. Straight, fair, and reasonable. More

Everyone we dealt with at the dealership were very friendly and helpful. Our contact was Chester Lohman who was extremely helpful and knowledgeable in helping us find the car that is perfect for our n friendly and helpful. Our contact was Chester Lohman who was extremely helpful and knowledgeable in helping us find the car that is perfect for our needs. Also thanks to the other Ferguson employees we dealt with during the buying process.... they were very friendly and made the whole car buying process seamless. Would definitely recommend Chester to our friends for all of their car buying needs. More

I have found them to be friendly, courteous and knowledgeable . All questions answered to my satisfaction. I would refer others to shop there. knowledgeable . All questions answered to my satisfaction. I would refer others to shop there. More

John Allred helped me through the process of purchasing my new Outback. He was very attentive to my family’s needs. He was not only very professional but also patient snd kind. my new Outback. He was very attentive to my family’s needs. He was not only very professional but also patient snd kind. More

Chester was always patient. Kept me informed with consistent follow up but didn't rush me. helped me find the perfect new Outback! Kept me informed with consistent follow up but didn't rush me. helped me find the perfect new Outback! More

Unethical Sales Practices at Subaru Motors Ferguson I recently had a deeply disappointing experience at Subaru Motors Ferguson in Broken Arrow. During the process of finalizing the purchase of my leased recently had a deeply disappointing experience at Subaru Motors Ferguson in Broken Arrow. During the process of finalizing the purchase of my leased Subaru Crosstrek 2021, I encountered unethical sales practices that I believe warrant attention. I worked with a Subaru finance manager named Brandon, who unfortunately engaged in misleading tactics to sell me an extra protection warranty. Not only did Brandon fail to disclose that the warranty was not affiliated with Subaru, as I was led to believe, but he also provided inaccurate information regarding the additional cost. What was initially presented as a $40 monthly increase turned out to be a combined cost of $5400, more than double the amount quoted. Upon discovering these discrepancies, I promptly returned to the dealership to cancel the warranty. While I await reimbursement, I feel compelled to share my experience to caution others. Transparency and honesty are essential in any transaction, and the lack thereof at Subaru Motors Ferguson is deeply concerning. I urge potential customers to exercise caution and thoroughly review all documentation before finalizing any agreements at this dealership. It is my hope that this review prompts Subaru Motors to address these issues and uphold the highest standards of integrity and customer service. More