Ferman Buick GMC – Wesley Chapel

Easy dealership experience I purchased a 2016 Colorado LT a few weeks ago. The transaction was easy and timely. I was flying into the dealership and was offered a ride from the I purchased a 2016 Colorado LT a few weeks ago. The transaction was easy and timely. I was flying into the dealership and was offered a ride from the airport to the dealership. I also asked that the vehicle be sequestered while I traveled and this wasn’t a problem once I demonstrated that I had secured a ticket to Tampa. Upon arrival the vehicle was as stated, clean and actually was filled with a full tank of fuel. The salesmen Ken was easy and kind to work with. He was knowledgeable about the vehicle and provided me with everything he had access to to aid me in making my decision about the truck. During the test drive I asked to see city/highway and a parking lot to test reverse. Not only were my requests acomadated but we were not rushed or limited in the test drive. Other dealers had required me to stay in a neighborhood or wouldn’t let me back the vehicle up. This experience with Ken was shocking because he was the first salesmen that acted like he wanted to sell the vehicle and allowed me to see if I was happy with it. Upon arrival I stated my budget and what I had to put down. I was financed within my budget and left the dealership with the truck which was freshly washed and detailed while I did paperwork. Overall my experience was excellent and I’d highly recommend both Ferman and Ken. More

best in Tampa Bay advisor Ty listens to your concerns. i feel the techs are more thorough than other dealers. service has always been more than i expected and done righ advisor Ty listens to your concerns. i feel the techs are more thorough than other dealers. service has always been more than i expected and done right the first time. even tire balancing don't right where others, including tire stores have failed. I've tried many other dealers, even other Fermans but I'll drive 35 min just for Freeman gmc. More

great quality service consistent honest service. took care of everything i needed and more.. washed and vacuumed out the vehicle prior to pick up. courtesy car drivers were consistent honest service. took care of everything i needed and more.. washed and vacuumed out the vehicle prior to pick up. courtesy car drivers were very good as well. More

Buying a New Car Made Easy On stopped by Ferman’s GMC for info on a few different vehicles. Richard Stimpson came to talk with me and he provided valuable information to select On stopped by Ferman’s GMC for info on a few different vehicles. Richard Stimpson came to talk with me and he provided valuable information to select the perfect model that would fit our family's needs. In the end I was delivered the perfect SUV (2018 GMC Terrain) with no hassles. More

Best NEW CAR day ever On 6/2/2018 I stopped by Ferman’s Buick to start that long and tedious job of finding the right car for the right price. But much to my surprise, and On 6/2/2018 I stopped by Ferman’s Buick to start that long and tedious job of finding the right car for the right price. But much to my surprise, and thanks to the team of Franco Coladonato, Geoff Patterson, and A.J. Leppra . I left that same day with a big smile and that right car at the right price. More

Thanks Moved cross country and extended myself. The staff worked and found a solution for me and my family to set us for a future. Great relief was felt by u Moved cross country and extended myself. The staff worked and found a solution for me and my family to set us for a future. Great relief was felt by us. We sincerely thank all who worked with us. More

Car came back with AC unfunctional Brought car in as front ac was not blowing. Quoted $3700 to fix the rear and declined service as we debated trading in for a new car. Drove the car aw Brought car in as front ac was not blowing. Quoted $3700 to fix the rear and declined service as we debated trading in for a new car. Drove the car away and AC button flashed and no longer worked at all. Service department claimed all Freon leaked and would not replace Freon unless I paid for it. Took it to Christian Brothers and they refilled Freon free of charge and it’s blowing cold air and working great. Will never use this dealership again! More

Exceptional Personel Everyone we have come into contact with has been friendly, offered to be of help but did not hover or push. This is something that is beyond what one Everyone we have come into contact with has been friendly, offered to be of help but did not hover or push. This is something that is beyond what one experiences at other dealerships. It is a fine line but you all have found it. Johnathan Smidley was our sales person when purchasing our car. For one so young, he was truly gifted. We have found the same golden thread extended to your Automotive Repair Department. They go beyond what is expected. Patty is the perfect front desk employee. Truly exceptional! More

Service Advisor went out of his way! Overall great experience feel m the moment I drove in until I picked up the car. Felt like I was there only customer and Mome went out of his way to a Overall great experience feel m the moment I drove in until I picked up the car. Felt like I was there only customer and Mome went out of his way to assist. More

Great dealership with very knowledgeable staff. Ferman Buick is an awesome dealership with a very friendly an knowledgeable staff. They go out of there way to provide a great car buying experience. Ferman Buick is an awesome dealership with a very friendly an knowledgeable staff. They go out of there way to provide a great car buying experience. I dealt with Tony Parrado and he is like family. More