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Ferman Buick GMC – Wesley Chapel - Service Center

Lutz, FL

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259 Reviews

259 Reviews of Ferman Buick GMC – Wesley Chapel - Service Center

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July 23, 2018

Amazing Job Very easy process and great staff. I will definitely recommend my friends and family to visit the service department. I know they will get very well t More

by JENDRYMENENDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mancuso
Jul 24, 2018 -

Ferman Buick GMC – Wesley Chapel responded

Thank you for your review, Jendry! We look forward to serving you in the future.

July 21, 2018

very prompt and professional Prompt and professional service. Easy to make appointment on line and taken care of as soon as I arrived, even though I was there earlier than appoint More

by DVSNT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service dept
Jul 23, 2018 -

Ferman Buick GMC – Wesley Chapel responded

Thanks for your review!

July 20, 2018

Car service Friendly service provided to keep my car in good shape keeps me coming back Fit me in even without an appointment gives me flexibilty with my busy wo More

by Snoww88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Jul 20, 2018 -

Ferman Buick GMC – Wesley Chapel responded

Thanks for your review!

July 20, 2018

Service I had set up for an oil change and a recall to be done on my Terrain. I was told it would take around 2 hours to get everything done. They did it in a More

by joseph.gibson
Recommend Dealer
Yes
Employees Worked With
Tony Parrado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2018 -

Ferman Buick GMC – Wesley Chapel responded

Thank you for your review, Joseph!

July 19, 2018

Unbeatable customer service Great group of professionals that are committed to making sure the customer is their top priority. I usually come to the service department without an More

by derricknails
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gledhill
Jul 20, 2018 -

Ferman Buick GMC – Wesley Chapel responded

Thanks for your review, Derrick!

July 19, 2018

Keep you informed I brought my car here after an accident and the repairs came out great. Ashley was my point person and did a fantastic job at keeping my informed thro More

by no2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J Babb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
Jul 20, 2018 -

Ferman Buick GMC – Wesley Chapel responded

We look forward to serving you in the future!

July 19, 2018

Service Steve got me in for a repair right away. He was thoughtful and pleasant to work with . Costs for the purge valve and labor were high. More

by ivylarson6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mancuso
Jul 20, 2018 -

Ferman Buick GMC – Wesley Chapel responded

Thank you for your review, Ivy!

July 17, 2018

Failed to march coupon I showed uo on a sat with an appointment but the system assigned me to the jeep side. They fit me in with my apointment but did not make the competito More

by Gma acadia owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve wagner
Jul 17, 2018 -

Ferman Buick GMC – Wesley Chapel responded

Sorry to hear you had a less than amazing experience with us. We strive to do our best at our dealership. Please contact Warren Brooks at (813) 523-6206, so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

July 16, 2018

Needed a tire patched. It seems like I can drop by Ferman Buick on a moment's notice and they will take care of my service concern. The Ferman service staff are true profess More

by SULLIVANRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Blankenship
Jul 17, 2018 -

Ferman Buick GMC – Wesley Chapel responded

We look forward to serving you in the future, Sullivan!

July 16, 2018

AWARD WINNING SERVICE👌 THE STAFF IS ALWAYS PROMPT AND POLITE. I THINK TY HAS BEEN MY ADVISER SINCE I FIRST BROUGHT IT IN FOR SERVICE, YOU HAVE YOURSELVES A "A+" WORKER RIGHT More

by john.kennedyiv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TURN in SERVICE
Jul 17, 2018 -

Ferman Buick GMC – Wesley Chapel responded

Thanks for your review, John!

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