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Ferman Chrysler Jeep Dodge RAM Wesley Chapel

Lutz, FL

4.9
1,922 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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24314 State Road 54

Lutz, FL

33559

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Showing 1,922 reviews

October 01, 2019

I had a great experience! It was painless and quick. Bradley Butler was a great help and I will recommend to friends and family! Thank you! More

by Nic87
Recommend Dealer
Yes
Employees Worked With
Bradley Butler
Oct 01, 2019 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

September 29, 2019

Search for hard to find Hybrid The staff worked hard to find a Pacifica Hybrid in the color and model that we wanted. They located a car within a 500 mile range and brought it to u More

by Sandhill35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Kiekintveld, Kevin Hojnacki, Randy ?, Sales Mgr.
Sep 30, 2019 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

September 29, 2019

Service on my jeep My appointment was 11 and I was ten minutes early but made no difference, I was met by my service rep who met my every needs and had me out of the dea More

by Gregorio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
It was service I dealt with
Sep 30, 2019 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

September 29, 2019

Enjoyed my experience I arrived early and was still taken. T My service advisor listened to my concerns, and German was able to addresses all of them within the estimate More

by Ih2164
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Molnar
Sep 30, 2019 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

September 29, 2019

Brad and the entire staff are exceptional I purchased a CPO 2018 Jeep Renegade from Brad. He listened to all my requirements and showed me every vehicle I was interested in. He is very knowl More

by Tasia57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Butler
Sep 30, 2019 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

September 28, 2019

First New Car Experience Bought my first new car with Ferman. John made the entire process go very smooth. I drove from Orlando to get my new truck. With Johns’ extra efforts More

by Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hurley, Robert Butler and Chris Packard.
Sep 30, 2019 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

September 26, 2019

Bill is excellent Bill took really good care of me. He went above and beyond to get my Jeep fixed correctly. I really appreciate everything he did for me. More

by craustin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
Sep 27, 2019 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

September 22, 2019

In for service. Brian is an excellent advisor. Every visit to the dealership, Brian askes the right questions in order to understand exactly why I am brining me Jeep More

by Jeepowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guest
Sep 23, 2019 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

September 19, 2019

Great, advisor pays attention to my needs and what concerns. Excellent service, job completed on time Never before received so kind service. Eventhough I did not have an appointment the effort was done to receiv More

by AGibbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Sep 19, 2019 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

September 19, 2019

Just a plain waste of my time. Went in to trade car in for a Jeep. For starters the amount was $8k less than payoff. Didn’t think it would go that low. Then salesman didn’t even run More

by Rselwo52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember
Sep 19, 2019 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

We apologize for the negative experience you had with us. Please contact our manager, Luke Miller at (813) 690-5850 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

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