Ferman Chrysler Jeep Dodge RAM Wesley Chapel

Awesome Left a gallon of milk in my car that exploded everywhere. Had it detailed and it came out smelling and looking like new. Thank God! Left a gallon of milk in my car that exploded everywhere. Had it detailed and it came out smelling and looking like new. Thank God! More

Kevin H. Was very professional and got the job done right! While trying to buy a car from Ferman can be a chore, for the most part I have always found the service very good. Particularly when it comes to warra While trying to buy a car from Ferman can be a chore, for the most part I have always found the service very good. Particularly when it comes to warranty work. Kevin H. had me in and out quickly and the job was done right. More

Best Price in Nearly entire state I had been searching for a little more than two weeks for a new or used 2019 Ram 1500 with a limited budget. I wrote many dealerships with the criter I had been searching for a little more than two weeks for a new or used 2019 Ram 1500 with a limited budget. I wrote many dealerships with the criteria hoping to get close to the $25000 I had available. Only 2 dealers came close one with a used one with 2700 miles and another brand new with 58 miles. Fermen came within $300 of the competing dealer that had the used one so Fermen it was! We rented a vehicle made lots of phone arrangements with Tommy Drain our salesperson to drive across the state from Melbourne Beach to Wesley Chapel on a Saturday morning with the intention of leaving in plenty enough time to drive back and return the rental. We were greeted as soon as we arrived, Tommy was located and we started the process. Everything worked out as it should have and we were out of there with my wife driving the new Ram in a little over 2 hours. My only disappointment was that no other dealer closer to us seemed to be able to come close to their price with some suggesting it was a bait and switch. The price they quoted me on the phone was exactly what I paid! I was required to finance a minimum amount for 6 months maximum to qualify for a specific rebate but knew that ahead of time. More

Friendly, professional and efficient as always Bill was great! He followed up with me through the whole process. He clearly explained to me that the road to fixing all my issues may be a long way b Bill was great! He followed up with me through the whole process. He clearly explained to me that the road to fixing all my issues may be a long way but so far I’m satisfied. He kindly advised me to bring the car back as soon as the other issues start to pop again. As a customer, what we look for is not an absolute service BUT, attention, expertise and kindness. Ferman and employees have never let me down on these three qualities. Bill didn’t. More

Great experience Tommy Drain & Bob Butler made my car buying experience easy & stress free. This is the 3rd time that Bob has helped with me buying a car. Tommy Drain & Bob Butler made my car buying experience easy & stress free. This is the 3rd time that Bob has helped with me buying a car. More

Jason Croucher Exceptional work ethics, went way above and beyond to ensure we were happy with our experience. Would definitely recommend Ferman and especially Jaso Exceptional work ethics, went way above and beyond to ensure we were happy with our experience. Would definitely recommend Ferman and especially Jason to anyone seeking to purchase a new vehicle. More

Customer Service was excellent . Jeep had operational issues. Service Tech, Bill fitted me in immediately knowing my job depends on the use of my car. Was able to get me a loaner . Jeep had operational issues. Service Tech, Bill fitted me in immediately knowing my job depends on the use of my car. Was able to get me a loaner car very quickly and I was on my way back to work, visiting clients. Bill went above and beyond to help me. Ever since I moved to Florida 3.5 years ago I have used Wesley Chapel dealership. They are one of the best dealerships I have worked with in the Tampa / St Petersburg area. More

Great Service I was contacted and advised of the process throughout my service. The staff was exceptional and went above and beyond. I have never had a bad experi I was contacted and advised of the process throughout my service. The staff was exceptional and went above and beyond. I have never had a bad experience with sales or service at Ferman and would recommend them to anyone. More

Service Good job Quick service. Always satisfied. Nice people. kept car to make sure was fixed has done all the work since I have had the car Good job Quick service. Always satisfied. Nice people. kept car to make sure was fixed has done all the work since I have had the car More

poor sales, finance and service departments I have had a wide variety of issue with this dealership. 1.) They never completed the paper work with the state so it took 2 months to get a new tag I have had a wide variety of issue with this dealership. 1.) They never completed the paper work with the state so it took 2 months to get a new tag. 2.) Then they never notified the state that they bought by F150 so my license was suspended for not having insurance on a truck that they own. 3.) No manager ever calls you back 4.) I was specifically told that if I had a leak in the Jeep that the 100,000 mile bumper to bumper warranty would cover it. I brought it in and they do not cover. They are asking for $150 for diagnosis (I told them what was wrong) and $600 for parts and labor. I DO NOT recommend this dealership as I have had trouble with sales, finance or service departments. More