
Ferman Chrysler Jeep Dodge RAM Wesley Chapel
Lutz, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Fast, excellent, polite and friendly experience! Anthony approached me with a friendly greeting and began taking care of my needs right away. As I explained my service requirements, he explained the Anthony approached me with a friendly greeting and began taking care of my needs right away. As I explained my service requirements, he explained the most cost saving options and utilized coupons wherever he could. I waited for the service and was in and out in a hour. Extremely pleased with the experience and will continue to use Ferman Chrysler for all future service or repair. More
Great help and friendliness! Bob was very helpful in efforts to repair some of the damages on my car quickly and cheaply. I would definitely recommend Ferman to a friend. Bob was very helpful in efforts to repair some of the damages on my car quickly and cheaply. I would definitely recommend Ferman to a friend. More
Finding the used car I wanted for a price I wanted to pay. Derrick was a great salesman. He got me a great trade in for my car and got me a great price on the Jeep I wanted. Derrick was a great salesman. He got me a great trade in for my car and got me a great price on the Jeep I wanted. More
Awesome Experience It's been a pleasure working with the people at the dealership. Quick and accommodating, answered all my questions. I will continue to bring my truck It's been a pleasure working with the people at the dealership. Quick and accommodating, answered all my questions. I will continue to bring my truck back here for the regular service requirements. More
Great Buying Experieince and Awesome Dodge Challenger I worked with Sheryl Falco and she took the time to show me Dodge Challengers to find the one I wanted, helped me trade in my car, then get me into a I worked with Sheryl Falco and she took the time to show me Dodge Challengers to find the one I wanted, helped me trade in my car, then get me into a new Challenger for a great price (which they beat competitors prices). The process was easy, dealership was great, and definitely would buy from them again. More
Great experience! Brian the Manager was helpful from the start and Kathy my sales woman was great to complete the purchase, everything went smoothly and as agreed upon. Brian the Manager was helpful from the start and Kathy my sales woman was great to complete the purchase, everything went smoothly and as agreed upon. More
Dedicated. I got my car Thanksgiving Eve. They stayed and finished the work and delivered the vehicle. I ordered this vehicle. I wish Chrysler provided more in I got my car Thanksgiving Eve. They stayed and finished the work and delivered the vehicle. I ordered this vehicle. I wish Chrysler provided more in-depth information to me or the dealer about the status of the order. Any and all information they had was provided to me, the moment they got it.. There are very few dealers I have done business more than once. Ferman has earned my gratitude. My New Pacifica Hybrid is my second vehicle purchased from them. I am moving more than an hour away and may continue to use Ferman's service department. More
Ever been lied to? Salesperson flat out lied. His manager justified and the Dealership Manager didn’t bother to respond!! I was looking to buy a CPO Jeep Cherokee and Salesperson flat out lied. His manager justified and the Dealership Manager didn’t bother to respond!! I was looking to buy a CPO Jeep Cherokee and a new Jeep Cherokee. There was a Certified Pre Owned we liked better at the Ferman New Port Richey. As we were driving to Lutz, I received the following text: “The other dealership told us the gray one is sold. My boss said he will do the same price for the silver one you drove yesterday because he feels bad about not being able to get the gray one... How soon can you be here with the trade? :)” Knowing it was most likely NOT sold because it was available 15 minutes before close the night before and the dealership was open for about 1-1.5 hours on a Sunday morning, I called the other location. We headed over there and purchased two vehicles. I did take the time to speak with Joey (Sales Manager) and sent an email to Luke Miller, Manager. I never heard anything from Luke. I will happily share the experience which included a lie from the salesperson, Juan Martinez. If they lie about one thing, I winder what else they may lie about.....hmmmmmm More
Great job by Kevin Truck was struck by lightening. Difficult repair process but Kevin kept me updated regularly. Techs did good job on finding problem in a difficult rep Truck was struck by lightening. Difficult repair process but Kevin kept me updated regularly. Techs did good job on finding problem in a difficult repair issue/s. More
It was easy, fast and I felt like good deal for both of us Had a great experience that met my expectations. They were easy to work with and I met my price goal going in to the experience based on research I d Had a great experience that met my expectations. They were easy to work with and I met my price goal going in to the experience based on research I did More