Ferman Chrysler Jeep Dodge RAM Wesley Chapel

Good Customer Service Service department and Tom are great. Honest and accommodating in service department Never had a problem that was not dealt with in a professional fri Service department and Tom are great. Honest and accommodating in service department Never had a problem that was not dealt with in a professional friendly manner. Very Happy.... More

Just another used car dealer!! I was told that the Jeep had two sets of keys, after i signed the papers i asked about the 2nd set, they said nope don't have them, but you can buy an I was told that the Jeep had two sets of keys, after i signed the papers i asked about the 2nd set, they said nope don't have them, but you can buy another set! They let me drive off the lot with a unrepairable spare tire that costs $250.00!! More

Safety Recall Repair I took my 2016 Ram in for a safety recall repair. The repair took less than expected. The staff was very courteous and professional. The service ce I took my 2016 Ram in for a safety recall repair. The repair took less than expected. The staff was very courteous and professional. The service center waiting area was very nice. More

OUTSTANDING SERVICE I went there with Bluetooth problems on my 2016 Renegade. They took the vehicle in and replaced the system. While my vehicle was there they provided a I went there with Bluetooth problems on my 2016 Renegade. They took the vehicle in and replaced the system. While my vehicle was there they provided a loaner which was outstanding. The service personnel were knowledgeable, courteous, and friendly. They left me with to "Old time" impression of what quality and a service department should be. Highly recommended !!!!! More

Completely solved my complex problem The team stands behind their work and ensures that the problem is solved no matter how many times you show up. They greet you with a smile and try to The team stands behind their work and ensures that the problem is solved no matter how many times you show up. They greet you with a smile and try to address the situation. The manager is extremely knowledgeable and helpful. I am really glad that I am using a team for the past 10 years More

Scams and liars!!! I cannot say enough bad things about this place!!! Liars liars liars!!! Tell your friends! Warn them to stay away!!! Do NOT deal with these people! T I cannot say enough bad things about this place!!! Liars liars liars!!! Tell your friends! Warn them to stay away!!! Do NOT deal with these people! They are liars and will run your credit over and over, even after they promise they won't. My mother and I went in there and was financed for a car. The original terms was 289 a month for 51 months. Everything was a go, however it was late so we couldn't get car insurance so we said we would come back the next day. We paid a 1800 dollar down payment and left. The next day, the finance guy, Larenso called and said it was a go. I went to go get the car, only to realize they lied. It was 36 months and 441 a month. And they continued to run our credit. Then when I called and questioned them, they accused us of lying, stating they never told us that. This is after they left a voicemail on my mom's cell phone.I called to ask what was the deal and they went off. The sales manager wasScreaming and yelling. I was trying to ask a question and he told me to shut up and not interrupt him while he was talking! Do not go here! Repeat, do NOT go here. They are a scandalous dealer. Chrysler should pull their franchise!!! I cannot say enough bad things about how we were treated. We have contacted the BBB and filed a complaint with them! Stay away! They are scammers. The sales manager was such an xxx, he told us the salesman word didn't mean xxxx! You couldn't talk to them and to beat it all, they kept my driver's license. The sales manager Tim is a complete tool! Avoid at all cost!!! They are nothing but liars! If I can keep one person from going to this den of thieves, I have made a positive difference in someone’s life!!! Scam!!! They ran my moms credit without authorization. Just a complete joke!!! And no one will ever call you back!!! More

Amazing Service Anthony Cagley the service advisor knows what he’s doing and provides excellent customer service! I cannot thank him enough for being so kind and help Anthony Cagley the service advisor knows what he’s doing and provides excellent customer service! I cannot thank him enough for being so kind and helpful while figuring out the diagnosis of my 04 Jeep Grand Cherokee. I will come back to him every time for any future service needs! He’s the best! More

Dealership is nice and clean and good environment. Great experience just the detail shop needs help. But other than the hands down best dealership in area. Shopped for two years, and the customer servi Great experience just the detail shop needs help. But other than the hands down best dealership in area. Shopped for two years, and the customer service was awesome More

In and Out I have to admit this was the easiest car buying process I’ve ever experienced. I bought a used GMC pickup and used my own financing. I was driving m I have to admit this was the easiest car buying process I’ve ever experienced. I bought a used GMC pickup and used my own financing. I was driving my “new” used truck home in a little bit over an hour. No high pressure sales tactics utilized. Will definitely shop there again for my next vehicle. I was referred to the dealership by a co worker and several friends. Glad I listened. More

Service Great! You always on top of your game! I drive 30 miles to this location when I have a dealer within 5 miles. WHY because I always getn great service Great! You always on top of your game! I drive 30 miles to this location when I have a dealer within 5 miles. WHY because I always getn great service Thanks To the Service manager and Brian Guest Thanks James Parish More