Ferman Chrysler Jeep Dodge RAM Wesley Chapel

Very professional Brian was very helpful I was supposed to go there on Tuesday and I went there on Monday I got my appointments mixed up and he took me anyway Brian was very helpful I was supposed to go there on Tuesday and I went there on Monday I got my appointments mixed up and he took me anyway More

I'm often difficult and they put up with me. They always put their heart and soul into doing a good job. I am not always easy to deal with and they put up with me. Since I have saved so much mo They always put their heart and soul into doing a good job. I am not always easy to deal with and they put up with me. Since I have saved so much money on service buying an American car I have them always to a complete detail. My Grand Cherokee is 5 years old now and I still love it. It still runs perfectly and looks perfect. The employees of the service and parts department always do the best they can for their customers. They are all honest and will not give you any B. S. I have never, not once, been pushed into doing something for the car it didn't need. More

Great service Anthony the service advisor provided great customer service and made sure I was always updated on my vehicle. He even provided a rental car at no char Anthony the service advisor provided great customer service and made sure I was always updated on my vehicle. He even provided a rental car at no charge so I could get around for the weekend, great service and my air works fantastic now. More

2018 Ram 1500 Safety Recall I was notified by letter that there was a safety recall for my 2018 Ram 1500, so I scheduled an appointment right away with the Ferman in Lutz. When I I was notified by letter that there was a safety recall for my 2018 Ram 1500, so I scheduled an appointment right away with the Ferman in Lutz. When I arrived, I was greeted by service advisor Brian, who got me in and out in 30 minutes. I love fast service. More

Service department Anthony amazing Working with Anthony I was able to transition for a day without my vehicle great communication on work being done loaner vehicle very nice and clean a Working with Anthony I was able to transition for a day without my vehicle great communication on work being done loaner vehicle very nice and clean and convenient Anthony made my whole experience with Furman like a new experience I would gladly recommend my friends and family to Ferman thank you Anthony for all you've done great attitude personality all a plus More

Service was good and pretty fast, but my only complaint is that the second time I went and they don’t offer to clean the car like most dealerships do. I don’t was good and pretty fast, but my only complaint is that the second time I went and they don’t offer to clean the car like most dealerships do. I don’t know if that’s only ferman Jeep lutz or whatever, but that’s my only complaint really. More

Service is A1 I have been going to Ferman since I bought my Dodge Avenger in 2013 and have never had a problem with them or their service. I appreciate their exper I have been going to Ferman since I bought my Dodge Avenger in 2013 and have never had a problem with them or their service. I appreciate their expertise when I have questions and give me an honest analysis of whatever I may need done on my car. Everyone is helpful, courteous and the work is done expeditiously. Thanks guys - you are a great team!! More

My first Jeep Wanted a Jeep, went in and found a group of people willing to teach and show me the Jeep I fell in love with! Thanks to the whole team Wanted a Jeep, went in and found a group of people willing to teach and show me the Jeep I fell in love with! Thanks to the whole team More

Always something My initial call was for an oil change, but had mechanical issues as well, got told they were too busy, so I got “written in.” Tom the person in charge My initial call was for an oil change, but had mechanical issues as well, got told they were too busy, so I got “written in.” Tom the person in charge was great, he was diligent and efficient handling my calls all day regarding my car, and keeping me in the know. I’m thankful the big issues were taken care of, but annoyed that the car wasn’t fully serviced. Now I have to find the time to drive an hour there and make plans to kill a Day ultimately all for an for an oil change, and tire rotation. More

Leaving for the summer but needed to have recall completedx Received recall by mail 3 days before we were leaving for summer, and Fermans worked us in before we left for the north. Have had Jeeps for 20 years a Received recall by mail 3 days before we were leaving for summer, and Fermans worked us in before we left for the north. Have had Jeeps for 20 years and since this dealership had been built close to us in the country they have done an excellent job to keep them running properly. More