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Ferman Chrysler Jeep Dodge RAM Wesley Chapel
Lutz, FL
1,943 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,943 reviews
July 13, 2018
Awesome truck & deal Our salesman was new, but very attentative, answered all questions and took care of us and our requests. No complaints here…..awesome salesman and dea Our salesman was new, but very attentative, answered all questions and took care of us and our requests. No complaints here…..awesome salesman and dealership! More
by BUTWELLSTONE
Verified CustomerEmployees Worked With
Minhaaj,Alam
July 13, 2018
Great advisor Anthony was awesome. Very friendly and courteous. I wouldn’t go to a different dealer. If you’re going for service, ask for Anthony he’ll take care if Anthony was awesome. Very friendly and courteous. I wouldn’t go to a different dealer. If you’re going for service, ask for Anthony he’ll take care if you. More
by K.FILMSMITH
Employees Worked With
Anthony in service.
July 13, 2018
No return calls There has been a constant problem with my GPS. I've left a message for the GM as the receptionist told me too, the service tech and the other service There has been a constant problem with my GPS. I've left a message for the GM as the receptionist told me too, the service tech and the other service tech told me the service manager would call me, not one of them did. Yesterday again my GPS had an issue, it told me that I was at my destination but I was not. That was a new one. I was also told by the service tech I would receive one free update and I have not received this. More
by jmlee1321
Employees Worked With
Brian, Cory
July 13, 2018
Polite knowledgeable I was very pleased with the service I received. I was there to replace a rubber strip. It was done quickly and correctly. Great service advisor. I was very pleased with the service I received. I was there to replace a rubber strip. It was done quickly and correctly. Great service advisor. More
by HME357
Employees Worked With
Anthony
July 13, 2018
Completely messed up my dash. I have 1 of the 1000 08 Charger SRT8 SuperBee in Pearl Blue made. I took it in for 2 recalls. Onky one was done in which I had to read the paper to le I have 1 of the 1000 08 Charger SRT8 SuperBee in Pearl Blue made. I took it in for 2 recalls. Onky one was done in which I had to read the paper to let the service person know. The one that was done was the passenger airbag. They completely messed up the dash. Bent the number plate and all. I drove back around, they took it to THE PINK TEAM...and it came right back out stating that they didnt do anything to that area. I am a female race car driver, I am particularly aware of my car's condition. Not Happy at all. And will not be going back for them to actually do the 2nd recall in which the parts were never ordered, and they havent even called me to schedule an appt. This was done 2 weeks ago. More
by acollinslove
Employees Worked With
Brian whom was not there.
July 13, 2018
Service manager was rude Horrible experience ............ .......... ............. Will never purchase another vehicle from here the service department is awful and assume Horrible experience ............ .......... ............. Will never purchase another vehicle from here the service department is awful and assume ur lying if they don’t agree with the customer More
by LADY564BUG
Employees Worked With
Luke Miller
July 13, 2018
Review I got an oil change, it was Tom who was helping me with my service. He was very helpful and knowledgeable. I had a great experience. I got an oil change, it was Tom who was helping me with my service. He was very helpful and knowledgeable. I had a great experience. More
by nikkiiid
Employees Worked With
Tom Bambarf
July 12, 2018
oil/recall Made an appointment for an oil change and recall work using the My Ram App but when I arrived I was informed Ferman does not use that service. Servic Made an appointment for an oil change and recall work using the My Ram App but when I arrived I was informed Ferman does not use that service. Service representative was very curious and got me in and out in about an hour. More
by NORTHSTAR1985
Employees Worked With
I don't remember who
July 12, 2018
New care sales experience Professional staff. Sales team went out of their way to make sure that I got right vehicle with options that were most important to me. Finance expla Professional staff. Sales team went out of their way to make sure that I got right vehicle with options that were most important to me. Finance explained terms of lease agreement in detail. More
by Mark G
Employees Worked With
Doug Kivkintveld, Brian Olson, Gonka Aksoy
July 12, 2018
Best service advisor we have ever had Mr. Anthony was fantastic I him to be the best service advisor we have ever had to date. He did everything to take care of us. He would be one of the Mr. Anthony was fantastic I him to be the best service advisor we have ever had to date. He did everything to take care of us. He would be one of the reasons for our return visut in the future a long with mechanic Eric I believe More
by MPSDZ4
Employees Worked With
Anthony
