Ferman Chrysler Jeep Dodge RAM Wesley Chapel | Page 148

Great Service Doug was awesome! He made sure my car buying experience was perfect. He went above and beyond and went out of his way to make sure everything was hand Doug was awesome! He made sure my car buying experience was perfect. He went above and beyond and went out of his way to make sure everything was handled correctly! More

Excellent experience The best part was the decision Ferman Management has made about financing. Their financial guys are not on commission so they can get the best deal f The best part was the decision Ferman Management has made about financing. Their financial guys are not on commission so they can get the best deal for the customer not what pays them the highest commission. There is no need to shop at any other dealership. More

Keith Hyde Was greaT! My salesman was great! Tom Frost who took care of my finance paperwork etc., was spot on I would recommend those two for anybody, for the sales mana My salesman was great! Tom Frost who took care of my finance paperwork etc., was spot on I would recommend those two for anybody, for the sales manager in the use car area never saw his face purchased another vehicle but yet he couldn’t replace some bulbs that were out in the Cab or fix a rubber piece that bubbling because he already had lost too much money in the truck being on the lot for so long! More

It was a very Pleasant experience It was a very easy non pressured car purchasing experience. I would recommend that all my friends to come to your dealership to purchase a car. It was a very easy non pressured car purchasing experience. I would recommend that all my friends to come to your dealership to purchase a car. More

Car buying We bought a used car with Derrick (excellent salesperson) my only minor beef was we had to wait awhile to get to the finance person to finish the sale We bought a used car with Derrick (excellent salesperson) my only minor beef was we had to wait awhile to get to the finance person to finish the sale. They were good about explaining some computer glitch but the wait was annoying More

Excellent Superb sales rep. Great knowledge of the vehicle, service and leasing options. This man needs a pay raise.!!! Great experience. Will see you again in Superb sales rep. Great knowledge of the vehicle, service and leasing options. This man needs a pay raise.!!! Great experience. Will see you again in 3 years. Although the detail guy called me “dude”??? More

Bad service advisor. A liar. Screwed up my tire and didn’t take responsibility for it. Then tried to blame me after the service tech damaged it. Talked with another dealership an Screwed up my tire and didn’t take responsibility for it. Then tried to blame me after the service tech damaged it. Talked with another dealership and they said to elevate it to JEEP headquarters. More

Oil change I was waiting 2 hrs to get an oil change when I had an appointment. I thought this was very inconvenient and time consuming. What’s the point of havin I was waiting 2 hrs to get an oil change when I had an appointment. I thought this was very inconvenient and time consuming. What’s the point of having an appointment if I’m gonna wait and it’s as if I walked in off the street. More

Anthony was excellent and very helpful They performed the work I requested. And did not attempt me into other thing's I was not there for. I truly appreciate that. Thanks. They performed the work I requested. And did not attempt me into other thing's I was not there for. I truly appreciate that. Thanks. More

Willing to accommodate you This is my 2nd lease with the dealership and I'm super impressed they were willing to work with my budget. It was not stressful, and I'm very happy wi This is my 2nd lease with the dealership and I'm super impressed they were willing to work with my budget. It was not stressful, and I'm very happy with my Jeep and the monthly payment. More