Ferman Chrysler Jeep Dodge RAM Wesley Chapel
Lutz, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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CAREFUL doing business Ferman Chrysler Jeep Dodge Ram Ferman Jeep is very crooked. Advertised a Jeep Wrangler Rubicon for $46,050 with a $50,885 msrp. Came in next day to look at it and the Wrangler was Ferman Jeep is very crooked. Advertised a Jeep Wrangler Rubicon for $46,050 with a $50,885 msrp. Came in next day to look at it and the Wrangler was a week away from even getting there. On top of that they raised price 500 bucks to $46,550. Needless to say I left. Came back a couple days later to see if they would honor original advertisment and to get a bid on my truck and they raised price again back to the msrp of $50,885. LOL, the funny thing is I took a picture with the scanning app on my phone of the worksheet they typed up with the $46,550 price and the managers signature that proves everything I'm saying. Anyone who wants to see the copy I'll email it to you. BTW, you don't wanna ever trade a car in there either. The use an "actual cash value" valuation system designed for the dealers best interest. They won't use the common (trade in value) valuation system we're all familiar with on NADA or Kelly Blue Book sites. Hopefully you all think twice about going there. Definitely do not let anyone elderly in your family go. Monday I am sending the screen shot of their ad, and worksheet to 9 and 13 news with a predatory car sales subject. I'm going to see how the Jeep Manufacturer feels about all this too. STAY AWAY FROM ALL FERMAN DEALERSHIPS. Thanks for reading Yes Ferman has been in contact with me over the Google and FB reviews I posted. Since then he has raised his offer back to the the original low ball lead in price of $46,050 atleast that's what I'm told over the phone. Ferman's giving me an offer of $35,500 for my truck that has an (Average Trade in value) of $39,200 on NADA. So a $3,700 difference between their offer and average trade in. You the dealer are the first ones to show the customer NADA prices on your computer to back up your price on your used vehicles. At the same time I believe in being fair, kind of like expecting dealers to honor their advertised sale price. In all fairness I've always laughed at dealers when they pull up NADA to back up a vehicle price on the lot. Now "Kelly Blue Book" in my experience with the 70+ vehicles I've owned always seemed a little more fair & accurate. When you look up my truck and all the options on KBB you'll find the Excellent (trade in value) of $37,064 and as you already know mine is better than excellent. So with- NADA $39,200 KBB $37,064 (Ferman's offer) $35,500 I'll take $37,500 for trade - Jeep ($46,050 Ferman internet Ad) + $750.00 More
Great work, good communications I was kept informed of all work being performed, the likely costs and expected benefits, and the time it would take to complete the work. I was kept informed of all work being performed, the likely costs and expected benefits, and the time it would take to complete the work. More
Troy was very courteos and helpful Enjoyed the service and did not had to wait to long until the car was done to be on my way home looking forward for my next date for my service Enjoyed the service and did not had to wait to long until the car was done to be on my way home looking forward for my next date for my service More
4 out of 5 Review The dealers managers & finance team were unwilling to move the numbers on a vehicle with scratches, damaged internal parts (I have an IOU - pending de The dealers managers & finance team were unwilling to move the numbers on a vehicle with scratches, damaged internal parts (I have an IOU - pending delivery of part). More
Guy Wallis was very personable and helpful during the purchase. Gheorghe Donici was very helpful for explaining the Safety Package and spent 2 hours with me. was very personable and helpful during the purchase. Gheorghe Donici was very helpful for explaining the Safety Package and spent 2 hours with me. More
Great Experience This was my best experience buying a new car and I think it's because of the fantastic customer service provided by Gheorghe Donici and the rest of th This was my best experience buying a new car and I think it's because of the fantastic customer service provided by Gheorghe Donici and the rest of the staff I came into contact with during my visit. This is not my first Jeep, but there are a lot of differences in models, and Gheorghe ensured all my questions were answered before I drove away. I really can't say enough good things, thanks Gheorghe. More
New Pacifica Bobby was very friendly and paitent while I made sure I was getting exactly what I needed in a vehicle. I ambery happy with the service I got at this Bobby was very friendly and paitent while I made sure I was getting exactly what I needed in a vehicle. I ambery happy with the service I got at this dealership, and I would recommend it friends. More
Fantastic Great purchase ..................................... Great location to buy a vehicle .... I bought a 2018 Chrysler Pacifica. The staff was great an Great purchase ..................................... Great location to buy a vehicle .... I bought a 2018 Chrysler Pacifica. The staff was great and knew about all the cars in the lot. More
Troy hooked me up I accidentally sent my appointment with the other side and Troy took the time to squeeze me in. He also got me a shuttle home. So even though I didn't I accidentally sent my appointment with the other side and Troy took the time to squeeze me in. He also got me a shuttle home. So even though I didn't have an appointment on his side I still got my oil and tires rotated,high speed balanced, and shuttled home. The service was as fast as if I had an appointment. Great job Troy. More
Tire issue After getting the hold of the service department and talked with Vic, he made all the arrangement to have my Jeep towed to the dealership and my servi After getting the hold of the service department and talked with Vic, he made all the arrangement to have my Jeep towed to the dealership and my service adviser Thomas kept in touch with me and had my vehicle ready for pick up same afternoon, thanks guys. More











