
Ferman Chrysler Jeep Dodge RAM Wesley Chapel
Lutz, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,923 reviews
Always top notch service at ferman Kevin always provides great service and advice. Kevin is always friendly and professional. He is a great asset to Jeep Ferman and I will continue to a Kevin always provides great service and advice. Kevin is always friendly and professional. He is a great asset to Jeep Ferman and I will continue to ask for him when I need my jeep serviced. Thank you Kevin. More
Service work Excellent experience from making appointment to completion of work. The service personnel called me to change the appointment time so they could conpl Excellent experience from making appointment to completion of work. The service personnel called me to change the appointment time so they could conplete the required work. More
A Breath of Fresh Air! After two weeks of searching for a vehicle to replace my totaled Jeep without any luck, I stumbled upon Ferman while on USAA's car-buying tool. I hadn After two weeks of searching for a vehicle to replace my totaled Jeep without any luck, I stumbled upon Ferman while on USAA's car-buying tool. I hadn't previously looked into buying from a dealership because I was worried I would be treated like business rather than an actual person. This wasn't the case at all at Ferman. My dealer, Terry Mahoney, was a breath of fresh air. He worked with me on the price, was very knowledgeable about the car, was always available for questions, and made the whole process extremely fast and easy. Most importantly, he has a warm personality. I'll be looking to buy my sister a car in the next couple months, and I'll definitely be returning to Ferman to work with Terry again. Also, thank you to the guys in the finance department (Thanks Kevin and go Aggies) for getting me out the door with my new wheels so fast. More
Great job! Excellent interactions with the dealership and this is my families 2nd purchase from this Jeep Dealership. To make sure I picked the right Jonathon i Excellent interactions with the dealership and this is my families 2nd purchase from this Jeep Dealership. To make sure I picked the right Jonathon in the sales people below, he is the Jonathon that works on both the Buick and Jeep side. Not sure if he was the Jonthon listed below or not but he did such a great job that I want to make sure he gets the credit. He was very thorough and very patient. Ron introduced us to Johnathon as he was with clients and did not want us to have to wait so shows he is more concerned with the client then just making a sale. David was so friendly and kept getting my son snacks and speaking with us while we were working through the process. And once again AJ was excellent taking the time in with us in the finance department. Great team effort!!! More
Surprisingly smoth. Awesome experience, drove from Jacksonville to Tampa for this car. Ferman made the experience exceptionally fast and painless so I could get back on t Awesome experience, drove from Jacksonville to Tampa for this car. Ferman made the experience exceptionally fast and painless so I could get back on the road home. More
Very good I enjoyed my experience, one I usually dread. Mark Graves and AJ Leddla were awesome to deal with. I feel like I gained some friends out of the experi I enjoyed my experience, one I usually dread. Mark Graves and AJ Leddla were awesome to deal with. I feel like I gained some friends out of the experience. More
Grand Cherokee Purchase I made an inquiry online and was quickly contacted by Jim Zabel with the information I requested. We set up an appointment for later on in the day. I I made an inquiry online and was quickly contacted by Jim Zabel with the information I requested. We set up an appointment for later on in the day. I immediately liked Jim as a salesperson because he was laid back and incredibly personable. He showed me only the exact vehicles I was interested in and got me taken care of with a great deal in no time. I would recommend Ferman and Jim in particular to anybody. He made the process quick, smooth and absolutely painless. This was my best experience buying a new car, which is something I usually hate to do. Thanks for everything. More
it was the best dealer i have been to... My experience at Ferman in lutz was a great one.. I was given friendship, honesty, knowledge and it was professional and its best to make your appoint My experience at Ferman in lutz was a great one.. I was given friendship, honesty, knowledge and it was professional and its best to make your appointment no waitting time... Thank you Kenneth Gilliam for getting me what i wanted went i needed it the most.... More
New Jeep Purchase I went to Ferman to look at a new Jeep Wrangler Rubicon. I initiated the process online and was directed to Jim Zabel who greeted me when I arrived. I went to Ferman to look at a new Jeep Wrangler Rubicon. I initiated the process online and was directed to Jim Zabel who greeted me when I arrived. Jim was knowledgeable, pleasant, and not aggressive or pushy. The buying process was easy overall. The only reason I am giving 4 instead of 5 stars is that the online "Ferman Price" is for active and former military which is not obvious when you are viewing online. I believe a fair price was still presented to me but I believe that should be the online price. Its a little misleading. This is not a reflection on Jim who was excellent. More
Great place to buy a Jeep It was a real pleasure dealing with the staff at Ferman in Lutz Fl.. Mark Graves was our Product Specialist / Sales Rep and could not have done a bett It was a real pleasure dealing with the staff at Ferman in Lutz Fl.. Mark Graves was our Product Specialist / Sales Rep and could not have done a better job explaining the details of the SUV and what we could expect of the buying experience. Steve Stewart was the Finance Manager who "did the deal" with us. He was very helpful with financing along with all the additional elements like extended warrantee and other options. The whole time we were treated like family and we found some new friends along the way. More