Ferman Chrysler Jeep Dodge RAM Wesley Chapel
Lutz, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Anthony was fantastic. He helped me making the appointment all the way to the end of my service. Very polite and really listened to my issues. He’s also very knowledgeable. He helped me making the appointment all the way to the end of my service. Very polite and really listened to my issues. He’s also very knowledgeable. Would like to have him as my service advisor in the future. More
Great customer service. Sales representatives are awesome. Thanks for your service. I will recommend this dealer. Sales representatives are awesome. Thanks for your service. I will recommend this dealer. More
The team at Ferman CDJR are absolutely great! My salesman Chris Friend and Finance manager Tom made my buying experience one of the easiest car buying experiences I ever had. I came in with a pre My salesman Chris Friend and Finance manager Tom made my buying experience one of the easiest car buying experiences I ever had. I came in with a pretty tough situation and they not only made it work but got me to exactly where I needed to be. No pressure to buy and took care of me during and even after the purchase. Will definitely recommend them to anyone looking to buy a CDJR and will be back in the future! More
Anthony was amazing. He took care of me right away and had my service work started within 10 minutes. Best experience I have ever had at a dealership. He took care of me right away and had my service work started within 10 minutes. Best experience I have ever had at a dealership. More
Always helpful and willing to go above and beyond. Great at providing timely updates. Thank you Great at providing timely updates. Thank you More
WASTE OF TIME. Service Personnel Brian Guest has no clue what he is doing !!!! Spoke with customer service on Monday, August 26th and set up an appointment for Service Personnel Brian Guest has no clue what he is doing !!!! Spoke with customer service on Monday, August 26th and set up an appointment for today August 28th @9:30am for an oil change and tire rotation. Also please check windshield wiper as the fluid does not squirt out. Was told to ask for Brian Guest. Arrived on time and Brian took photos of the car and checked that the wiper motor works but the fluid does not come out. Also added to check the coolant level. He text us to tell us the price for the fluid issue would be $369.95 as the extended warranty does not cover it. We declined. Asked for an ETA as were were in the area waiting and never received a reply. So we drove over and was told it would be a few minutes as the person who arrived at 10:30am was first to get checked out. We arrived at 9:30am. HMMMMM So I confirmed they did the tire rotation and oil change and was told that was not on the list. WHAT????? We left and will never be coming back. 3 hours for nothing. More










