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Ferman Chrysler Jeep Dodge RAM Wesley Chapel
Lutz, FL
1,929 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,929 reviews
March 24, 2023
It is always a pleasure working with Brian Guest. He is always looking out for me and my Grand Cherokee to make sure everything is taken care of correctly. He is always looking out for me and my Grand Cherokee to make sure everything is taken care of correctly. More
by Don W
Employees Worked With
Brian Guest
March 22, 2023
I dealt with Doug in new car sales. He was very knowledgeable and professional. We purchased our vehicle after negotiating an "out the door price" that we liked and felt comfortable w He was very knowledgeable and professional. We purchased our vehicle after negotiating an "out the door price" that we liked and felt comfortable with. Doug was very easy to work with and made the process easy to understand. I would recommend this Dealership and Doug. I was also pleasantly surprised that they had a fairly good inventory/selection of vehicles. More
by nachilds2
Employees Worked With
Doug Kiekintveld
March 20, 2023
Yes I want to thank Mr. Keith at maint, he was very courteous and offer me snacks, drinks, coffee etc etc.. and make me feel very comfortable:: thank you so much!.. Keith at maint, he was very courteous and offer me snacks, drinks, coffee etc etc.. and make me feel very comfortable:: thank you so much!.. More
by Ezequiel.marrero
Employees Worked With
Mr. Keith at maint.
March 18, 2023
After 2 years of issues, the Service Department Manager (Bob) and Luke the New Car Sales Manager, finally came true, to all the issues since I bought the 2020 Gladiator.in around November 2019. They star (Bob) and Luke the New Car Sales Manager, finally came true, to all the issues since I bought the 2020 Gladiator.in around November 2019. They started with the wrong foot, with lying about the only "choice of Interest", that was to high for our excellent credit. Then the BT portable radio, the installation of a non original Mopar trail camera (with the excuse that was going to take a long time to get it), some of the original trai lights not working, the rock lights, the electronic steps, etc. It took a long time, but Finally Luke and Bob were able to resolved all the issues and I am great full, but the should it done that from the beginning and I would not have to do bad reviews. Thank you for finally pleasing the Customer, like they should do on any business, if they want the customers to return in the future, specially me, that I buy a new vehicle every 2-3 years. Thank you for finally doing great Customer Service. More
by ssgmed2756
Employees Worked With
March 13, 2023
Your evening service hours are greatly appreciated! We dropped our 2020 Jeep off with Service Advisor Keith Smith, who took excellent care of us, around 5 pm. Our Jeep was serviced over the night and We dropped our 2020 Jeep off with Service Advisor Keith Smith, who took excellent care of us, around 5 pm. Our Jeep was serviced over the night and we picked it up the following morning. Thank you, Keith Smith and the Ferman Service professionals. More
by Kreegrr
Employees Worked With
Keith Smith
