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Ferman Chrysler Jeep Dodge RAM Wesley Chapel
Lutz, FL
1,922 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,922 reviews
January 20, 2023
The sales team were knowledgeable and friendly and extremely helpful. I’d recommend the dealership to friends with highest ratings. My salesman John Hurley was the best and truly made the experience extremely helpful. I’d recommend the dealership to friends with highest ratings. My salesman John Hurley was the best and truly made the experience a pleasant one. More
by Vinnie Knight
Employees Worked With
John Hurley
January 19, 2023
Keith was an exceptional service rep. He provided me with extreme courtesy and professionalism during my service visit. As I asked him questions regarding my vehicle He took the time to t He provided me with extreme courtesy and professionalism during my service visit. As I asked him questions regarding my vehicle He took the time to thoroughly explain what I needed to know. More service reps should emulate his great work ethic. Keep him on your team! More
by Rbrim10
Employees Worked With
The mechanic was very knowledgeable
January 17, 2023
EXCELLANT SERVICE DONE RIGHT! !!!!!!! BEEN COMING IN FOR SERVICE WITH TWO VEHICLES FOR YEARS AND SERVICE HAS BEEN GREAT. !!!!!!! BEEN COMING IN FOR SERVICE WITH TWO VEHICLES FOR YEARS AND SERVICE HAS BEEN GREAT. More
by BART BIRDYSHAW PARTS MANAGER FERMAN CJDR
January 16, 2023
The Purple Team Service Manager, Mark Cerrone, provides exceptional customer service! I had an emergency issue with my vehicle that created a huge inconvenience for my work day. Empathetic to my situatio exceptional customer service! I had an emergency issue with my vehicle that created a huge inconvenience for my work day. Empathetic to my situation, Mark found a way to squeeze me into the schedule to resolve the issue as quickly as possible so I could be back out on the road without missing significant time from work. Since this was a temporary emergency fix, Mark made sure that I was scheduled a follow appointment with the service department to fully resolve the issue. Thanks Mark for your compassion, understanding and excellent customer service! More
by fpapa
Employees Worked With
Mark Cerrone
January 15, 2023
Everyone was really good and friendly. Salesman and new car manager were really professional and gave me everything that I wanted. The finance guy was super professional and a pleasure to Salesman and new car manager were really professional and gave me everything that I wanted. The finance guy was super professional and a pleasure to work with. I walked out paying exactly what I wanted for my new Jeep. More
by rmscreations
Employees Worked With
Kevin Wicklein
