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Ferman Chrysler Jeep Dodge RAM Wesley Chapel

Lutz, FL

4.9
1,922 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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24314 State Road 54

Lutz, FL

33559

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Showing 1,922 reviews

January 16, 2021

The appointment was easy to schedule on line and the dates available were within days. The service was handled by Brian guest who was great. More

by RCrash31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guest
Jan 17, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

January 15, 2021

I went in for service and out in less than a hour. They checked me in no problems with my appointment. Thanks for a good service experience. More

by JIMH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Jan 17, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

January 15, 2021

The online service set up and total time to complete my RAM 1500 Big Horn service was easy, on time and well managed. Thank you More

by darin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown at this time.
Jan 17, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

January 15, 2021

Kevin is awesome and always takes great care of you at the Ferman Service Team! Thank you for the great work and service. Happy New Year. More

by Mikecs30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hojnacki
Jan 17, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

January 15, 2021

Great customer service very friendly and accommodating. Listened to what my needs were. Helped me pick the perfect vehicle. I would highly recommend this dealership. More

by Renedo1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Brutler
Jan 17, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

January 15, 2021

The service representative was very nice and made sure my concerns were meet. Although the repair took a while due to the issue, I was given a loaner vehicle until the service was completed. More

by 16Ram3500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cagley
Jan 17, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

January 09, 2021

Screwed up registration paperwork, multiple trips back and forth regarding paperwork issues, shady sales trying to hide flaws in "new" vehicle,.... won't go back EVER More

by Evansjesse74
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Brad,
Jan 12, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Sorry to hear you had a less than amazing experience with us, . We strive to do our best at our dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

January 03, 2021

This dealership had a car advertised on Autotrader for $14,000. I was sent an invoice for $18,000.00 PLUS ridiculous dealer fees. When I said the car was 14K online, the salesman says they charge 1k for More

by jfrul
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Jan 02, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Sorry to hear you had a less than amazing experience with us, . We strive to do our best at our dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

December 20, 2020

My first exposure to Ferman CDJR was a new 2013 Wrangler purchase. Sales was quick no hassle thanks to Mike Patrakis, definitely a 5 star gentleman. Service has always been friendly and courteous at every v More

by Durangoman2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Curran (no longer there), Mike Patrakis (still a super guy)
Dec 22, 2020 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

December 16, 2020

Negotiations were honest and fair. No funny business. I appreciated how it was handled. Why sales representative, Mr. Donici was knowledgeable and helpful when it came to getting me what I wanted. More

by don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gheorghe Donici
Dec 17, 2020 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

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