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Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center
Lutz, FL
1,079 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,079 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center
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July 23, 2017
Fit me in Brian fit me in for an oil change and he rotated my tires but my tires only have 32 lbs of air and I was told to keep 38 lbs in them so I don't think Brian fit me in for an oil change and he rotated my tires but my tires only have 32 lbs of air and I was told to keep 38 lbs in them so I don't think they checked the air pressure or their gauge is wrong. I really wanted to give 5 stars but with the low tires I can"t. Cause now I have to go elsewhere to get air in my tires and that isn't too easy anymore these days. More
by Linda J Beavers
Employees Worked With
Brian
July 23, 2017
Oil change I went in for an oil change. I was greeted with friendly service and waited for the vehicle in the lounge area. Service was performed in an hour or I went in for an oil change. I was greeted with friendly service and waited for the vehicle in the lounge area. Service was performed in an hour or less. Excellent job. More
by mgreaux
Employees Worked With
Troy
July 22, 2017
First Service for a new car. I was in for my cars first service. I was satified, work was done quickly and it was a Saturday. I left happy. There really nothing else to say. I was in for my cars first service. I was satified, work was done quickly and it was a Saturday. I left happy. There really nothing else to say. More
by Lisa Roach
Employees Worked With
I don't remember.
July 17, 2017
Recall and warranty handled in a very professional manner. Arrived at scheduled appointment time and vehicle was taken to service dept. immediately where the recall and a warranty problem were handled in less Arrived at scheduled appointment time and vehicle was taken to service dept. immediately where the recall and a warranty problem were handled in less time than estimated. All work completed was explained by Service writer and the lead technician in a very professional manner, was able to depart the dealership in under two hours and as usual another good experience. More
by Leo349
Employees Worked With
John Bartlette, & Louis
June 22, 2017
Fast and exceptional service Ferman helped me out when I needed them in a bad situation. Their team reacted quickly and returned my Jeep like new after the repairs were made. Than Ferman helped me out when I needed them in a bad situation. Their team reacted quickly and returned my Jeep like new after the repairs were made. Thank you Bob & Tom for your help! More
by Mikecs30
Employees Worked With
Tom - service team & Bob Cooper
June 18, 2017
GREAT WORK! I had my brakes inspected and had to have new brakes on the front in addition to oil change,tire rotation and replace left strut shock absorber. I w I had my brakes inspected and had to have new brakes on the front in addition to oil change,tire rotation and replace left strut shock absorber. I was very pleased with the quality of service from the Service Advisor Jordan Woods to the mechanic that did the work. I have always gotten great service when coming to Ferman to have my Jeep Liberty serviced. THANK YOU SO MUCH! More
by Happy Customer 473
June 17, 2017
Best service 100 percent satisfied Ferman customer for 6 years And they always do the best to meet my expectations I am very satisfied with the customer service and the result of my Ferman customer for 6 years And they always do the best to meet my expectations I am very satisfied with the customer service and the result of my car needs Come to Ferman!!!! More
by Esme78
Employees Worked With
Mike Patrikis
June 16, 2017
Personal Attention My wife took her car in for a recall repair with the intention of waiting the three hours for it to be completed. The repair took a little longer th My wife took her car in for a recall repair with the intention of waiting the three hours for it to be completed. The repair took a little longer than expected and my wife got hungry. Not finding any vending machines she asked the Service Rep, Tom Bambard, where she could get something to eat. Rather than send her walking somewhere he provided her with some snacks. She appreciated it and I appreciate employees caring enough to help and not ignore. More
by mnunley1
Employees Worked With
Thomas Bambard/065
June 09, 2017
Good service as usual. I was there simply for an oil change. They were prompt with the service and very friendly. I was waiting for the car...but not an unusually long time. I was there simply for an oil change. They were prompt with the service and very friendly. I was waiting for the car...but not an unusually long time. More
by Jim Slaughter
Employees Worked With
Bartlett
June 02, 2017
Excellent service department! My service advisor, Tom, was as usual excellent. He answered all my questions and provided specific and helpful information. And, as usual, the work My service advisor, Tom, was as usual excellent. He answered all my questions and provided specific and helpful information. And, as usual, the work done on my minivan was excellent. Best service department I've even been to (and I've been on this earth for quite awhile)! More
by retiredlady
Employees Worked With
Tom Bambard
