Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Great as always. This dealership and especially Brian Guest have been great to work with. Without fail my experiences have all been stellar. One really minor thing This dealership and especially Brian Guest have been great to work with. Without fail my experiences have all been stellar. One really minor thing this last trip. I had a coupon for a wash and had asked for one after the tire replacement and service. If it was done, it wasn't as good as I have had in the past there. Again, a really minor hit. More

Service Brian was very friendly. My vehicle ended up in the shop for two days. Brian kept me in the loop the entire time. He also got me into a nice clean loa Brian was very friendly. My vehicle ended up in the shop for two days. Brian kept me in the loop the entire time. He also got me into a nice clean loaner car with no problem at all. The work done on my jeep was fast and done right the first time. Thank you , I will be back again for sure More

Easy going !!!!!!!!!!!!!!!! Service advisor took the time to hear my problems and took care of every one of my issues without hesitation i will use them again Service advisor took the time to hear my problems and took care of every one of my issues without hesitation i will use them again More

Good as usual We always get good service at Ferman. Before we get on the road for a long trip, I make a point of getting the car checked. I got a bit of a gut pun We always get good service at Ferman. Before we get on the road for a long trip, I make a point of getting the car checked. I got a bit of a gut punch with the news that what I expected to be a routine service; turned into a $1200 bill. But better to find this out and get it fixed, than get on the road and break down some where and have a bill a whole lot higher. Thanks Ferman. More

Always very accomodating! Accommodating, friendly, knowledgeable and professional....every time! Kevin does a great job and always takes excellent care of me. I recomme Accommodating, friendly, knowledgeable and professional....every time! Kevin does a great job and always takes excellent care of me. I recommend giving Kevin a call when it's time for service! Thank you! More

Brian is the star of this Dealership Someone got take a look at how Brian always meet or exceed customers expectations, and pass it on to to customer relationship departments. Thank you Someone got take a look at how Brian always meet or exceed customers expectations, and pass it on to to customer relationship departments. Thank you for the great service that you constantly give us. 5 stars 👌 More

Great service Professional, friendly and the technicians are very skilled. I needed a repair, the service associates were helpful, the work was well done in a time Professional, friendly and the technicians are very skilled. I needed a repair, the service associates were helpful, the work was well done in a timely manner while I waited. More

Excellent Brian was very diligent with following up with me to set an appointment to get some warranty paint work done on my Jeep. The dealership drove me home Brian was very diligent with following up with me to set an appointment to get some warranty paint work done on my Jeep. The dealership drove me home and picked me up even though I live approx 12 miles away. Friendly service! More

Oil Change Mike in Serive is awesome, super easy to deal with and always works with me to fit my services in with Fermans and my tight schedule! I defiantly Mike in Serive is awesome, super easy to deal with and always works with me to fit my services in with Fermans and my tight schedule! I defiantly will be back for all my service needs and when I make my move into a 2500 Ram... -kyle More

Service call. Fantastic people to work with and Marc Graves is exceptional, truly helpful and a gentleman. Would send everyone to him. Service Manager I worked with Fantastic people to work with and Marc Graves is exceptional, truly helpful and a gentleman. Would send everyone to him. Service Manager I worked with was courteous and helpful. More