Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

I never have a problem with the dealership. The only issue I have is with the manufacture of the parts that need to be replaced and how long it is taking them. The manufacture cannot blame it The only issue I have is with the manufacture of the parts that need to be replaced and how long it is taking them. The manufacture cannot blame it on the truck drivers or COVID. So the need to pick up the pace again. Jan to March for apart is crazy, and I am still waiting on several other parts to come in. More

I dealt with Evan. He was very professional and answered all my question without hesitation. Verry pleasant experience. He was very professional and answered all my question without hesitation. Verry pleasant experience. More

My appointment was super quick, I didn’t mind having to wait for my vehicle to be done. Every one was super attentive wait for my vehicle to be done. Every one was super attentive More

Great service and staff. .always great to deal with..always recommend..convenient hour's . Thanks .always great to deal with..always recommend..convenient hour's . Thanks More

I was able to wait on the service that took exactly the time that was stated. time that was stated. More

Very fast and pleasant experience. Staff was very informative and professional. I will be back and send referral Staff was very informative and professional. I will be back and send referral More

Evan helped me out with setting up servicing on my jeep, and throughout every step he was kind and knowledgable and really advocated to get the work done on my car as soon as possible. I appreciate all the and throughout every step he was kind and knowledgable and really advocated to get the work done on my car as soon as possible. I appreciate all the work he put in and the work done on my vehicle by the service individuals -- they got my jeep back to me way ahead of schedule, and I couldn't be happier. More

I arrived at Ferman without an appointment. My schedule had changed and I had the day open to take care of my car. Gary and Braian worked my vehicle into tee cahedule and it was taken care of My schedule had changed and I had the day open to take care of my car. Gary and Braian worked my vehicle into tee cahedule and it was taken care of promptly. Thanks More

Fast service. Great experience with the service manager. Clean facility and immediate notification of completion of service Great experience with the service manager. Clean facility and immediate notification of completion of service More

Ferman’s service department is outstanding, the entire staff is friendly, professional and helpful. I needed an oil change and tires rotated on my Ram the work was completed quickly while I waited. The wa staff is friendly, professional and helpful. I needed an oil change and tires rotated on my Ram the work was completed quickly while I waited. The wait area is clean and comfortable. More