Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

This was a very pricy repair. Brian was empathetic, professional, and communicated in a timely manner. Both courtesy shuttle drivers were professional and friendly. All personnel who I interacted wit professional, and communicated in a timely manner. Both courtesy shuttle drivers were professional and friendly. All personnel who I interacted with were professional also. More

Mixhael was awesome. My work was done expediently and efficiently. Michael also fixed a warranty item that the last dealership I went to said couldn't be fixed and they wanted to sell a new part to me f efficiently. Michael also fixed a warranty item that the last dealership I went to said couldn't be fixed and they wanted to sell a new part to me for over 1000. I will only have my work done at Ferman now. THANKS MICHAEL More

Neil Mendes was an excellent service advisor to deal with. He made sure my alignment issues and my replacement HID bulbs went in without issue. I was extremely thankful for his follow up and excellent with. He made sure my alignment issues and my replacement HID bulbs went in without issue. I was extremely thankful for his follow up and excellent communication. More

Service visit was excellent. Needed my 60k checkup. Brian maintained good communication with me throughout the process, walking through all the maintenance items even going out of his way to find me a 10% di maintained good communication with me throughout the process, walking through all the maintenance items even going out of his way to find me a 10% discount. Ron, the shuttle driver was also amazing. I had forgotten to give them the key to my wheel locks, and Ron made a special trip out to me just to pick it up. I can't rate the customer service experience any higher! Thanks everybody! More

I got my oil changed and tires rotated. Was in an out in the allotted time. Good service and will be back in the future. the allotted time. Good service and will be back in the future. More

Michael was great….ensured my service went well and even made sure a old issue was resolved….the service waiting area was clean and well maintained… made sure a old issue was resolved….the service waiting area was clean and well maintained… More

I always deal with Brian Guest. I had an oil change this time. I was in and out in a timely manner, Brian is very pleasant and helpful to work with. time. I was in and out in a timely manner, Brian is very pleasant and helpful to work with. More

the staff was helpful and understanding. They were knowledgeable and listened to my explanation of my problem and addressed it. Being new to the area I was made comfortable with my decision to come to knowledgeable and listened to my explanation of my problem and addressed it. Being new to the area I was made comfortable with my decision to come to Ferman More

On time, professional and quick. I was pleasantly surprised by how quick my appointment took. surprised by how quick my appointment took. More

The service dept was very attentive when I got there. It was a pleasure working with Neil. My service was excellent as always. I recommend this dealership and service dept. was a pleasure working with Neil. My service was excellent as always. I recommend this dealership and service dept. More