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Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Lutz, FL

4.9
1,080 Reviews

1,080 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

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April 24, 2021

Anthony is amazing and trustworthy! I will never go anywhere else as long as he is there. Thank you Anthony for taking care of me. More

by Lynnrogers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cagney (sp) service department
Apr 25, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 22, 2021

Brian was able to get my Jeep serviced and deal with a recall notice while I waited in the lounge area. I had two cups of coffee and was notified that everything was complete. Thanks Brian! More

by Don W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guest
Apr 23, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 21, 2021

I took my Jeep in for oil change/tire rotation service on Saturday --- had an appointment got there early and my service advisor Bill Clement Jr. got my Jeep in right away and everything was handled quickly More

by dcarter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Clement, Jr. - Service Department
Apr 22, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 18, 2021

The service department is excellent, and Anthony the client service rep is wonderful. Wait time is minimum. Coffee is always ready, and the TV is on. More

by Bonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Apr 19, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 18, 2021

Anthony does a great job with getting my vehicle in and out in a timely manner. The lounge area for waiting customers is very comfortable and convenient. More

by efhensley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anyhony
Apr 19, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 16, 2021

Needed routine maintenance performed at 80k miles. Timing belt and other items needed replacement. No problems experienced after they finished. Kevin was great to work with. More

by Max Air
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hojnacki
Apr 18, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 16, 2021

Had an appt for my Oil Change but was in the area a while hr and 15 mins early, Chuck squeezed me in so I didn’t have to wait for my specific time without a hitch. In and out before my regular appt time woul More

by robmarlee1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck in the Service Department
Apr 18, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 15, 2021

Overall experience was outstanding. Chuck Henry the service rep who assisted me was exceptional. While being professional, he was understanding about my circumstances . I also appreciated the court More

by randvtrib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Henry
Apr 16, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 08, 2021

Our service advisor Chuck Henry delivered as promised on both price and schedule. We find the entire staff at this location to be very professional and respectful. More

by phall84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Henry
Apr 09, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 08, 2021

Had to have the canopy on my Jeep Gladiator repaired. One of the arms was defective. Also had routine oil and tire rotation done. Brian had the guys repair and service the Gladiator at the same tim More

by showen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian...service dept
Apr 09, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

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