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Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Lutz, FL

4.9
1,082 Reviews

1,082 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

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April 08, 2021

Our service advisor Chuck Henry delivered as promised on both price and schedule. We find the entire staff at this location to be very professional and respectful. More

by phall84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Henry
Apr 09, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 08, 2021

Had to have the canopy on my Jeep Gladiator repaired. One of the arms was defective. Also had routine oil and tire rotation done. Brian had the guys repair and service the Gladiator at the same tim More

by showen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian...service dept
Apr 09, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 01, 2021

I had my Wrangler 2020 steering gear serviced per TSB this morning. This was my first visit to Ferman Wesley Chapel as I just purchased my Jeep recently. I cannot comment on the prices as my vehicle was More

by Lucid Dreamer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cagley
Apr 02, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

March 21, 2021

Brought mine and my daughters Jeeps in for a recall, Kevin Hojnacki my service advisor took wonderful care, always thoughtful, service was prompt always use Ferman for service trustworthy employees in s More

by Iris H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hojnacki
Mar 22, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

March 19, 2021

This was my first time to Ferman and was reluctant having not had great experiences with auto service at dealership service departments. This dealer (Brian Guest was my service contact) determined what probl More

by KenC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guest
Mar 21, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

March 15, 2021

Went in for an oil change and tire rotation, easy in and out. Nice waiting area and I was able to work remotely while waiting. More

by Michael Morris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Service
Mar 15, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

March 08, 2021

The service was excellent, but the prices are expensive, just for check the air bags light they charge $145 USD, just for put the computer... simple. More

by Fernando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy
Mar 09, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

March 08, 2021

Exceptional Service as always. Had a very brief wait at the dealership for an oil change and inspection. Even got a free wash also. Nice touch./ More

by BillCave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Clemet
Mar 09, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

March 07, 2021

Kevin answered my questions and the work was done promptly as he stated. Service was done above and beyond expected. I always have a good experience at Ferman More

by tropikoj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Mar 08, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

March 06, 2021

Purchased 2008 Jeep Wrangler. Mike Patrikas always stop to ask how everything is going with my Jeep when he sees me in service. I will definitely purchase my next Jeep Wrangler from this Dealership...... More

by Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob, Milo, Chuck (Service)
Mar 07, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

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