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Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Lutz, FL

4.9
1,082 Reviews

1,082 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

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March 06, 2021

Great Service! Prompt and let me know exactly what my vehicle needed. Excellent Covid protocols. Definitely will use them again for my Durango. Very happy More

by tbogushefsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hojnacki
Mar 07, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

March 03, 2021

Service department is always friendly and delivers the vehicle on time as promised. One of the nicest waiting areas I’ve seen. Great service advisors. More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Henry
Mar 04, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

February 27, 2021

Great service and fast. I always visit Ferman when in the area to have my Pacifica serviced before returning to our home in Maryland. The service is always exceptional. More

by Harryhea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yazen Msmeh
Feb 28, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

February 14, 2021

This visit was fine, but still unhappy about service prior, where due to its delay on repairs, bungled up my warranty and did not seem to care. More

by pontiacwoody1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unknown
Feb 15, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

February 13, 2021

We just move to this area and I needs and oil change and to take care of a recall. I went to Ferman’s it was a great experience. Charles Henry was friendly and professional. I decided to wait for my vehicle More

by javelezjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Henry
Feb 14, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

January 29, 2021

In and out quickly.Service dept. quickly identified the In and out quickly. Service dept. quickly identified the problem. Friendly and professional. Fairly priced. Given good advise. Will return for fu More

by mbjeffries
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony and Ryan in Service Dept.
Jan 31, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

January 29, 2021

Anthony is an amazing service tech, always helpful and always happy! Great Huy to work with! thank you so much for fixing my 2020 steering wheel and getting my tires rotated! More

by Alexander Elbanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Jan 31, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

January 26, 2021

Our service appointment went very well. We had no difficulty making an appointment for a Saturday, the staff were very well informed and courteous, and the time we waited was considerably less than w More

by Ernest Jaeger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yazan Msmeh SA/169*w*
Jan 27, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

January 24, 2021

Service was excellent from 1 to 10 I give it a 10 Kevin was gray he explained everything perfectly the way you’re supposed to be thank you for your service was appreciate it More

by urena5712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Service department
Jan 24, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

January 23, 2021

Excellent service from Brian ...service tech did great job with diagnostics and found solution to my Jeep’s problems ....service drive was clean and employees were very professional More

by Bsinckler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian guest
Jan 24, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

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