Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

I discovered an additional issue to be addressed and it. It only required me to wait an additional 30 minutes. I lwas a satisfied customer It only required me to wait an additional 30 minutes. I lwas a satisfied customer More

Anthony was super. He had the AC rechecked after I wad told it was a blower motor fan to find out why refridgerant was still leaking. Able to get work approved by ext warranty company. Above & beyond! told it was a blower motor fan to find out why refridgerant was still leaking. Able to get work approved by ext warranty company. Above & beyond! More

Anthony was very helpful with my first service visit. He ordered the necessary parts, arranged a loaner vehicle, and finished the work earlier than expected. If all my visits go as this one did, I will be a ordered the necessary parts, arranged a loaner vehicle, and finished the work earlier than expected. If all my visits go as this one did, I will be a very happy camper. Kathy Meyers (our sales representative) also assisted in the completion of this visit. While there, I stopped to say hello, and she jumped in to help without hesitation. Very well done. More

God help you if you buy a vehicle from this dealership and need any kind of service. Their advisors are clearly given incentive based on shirking any responsibility to look into or fix a vehicle. I do no and need any kind of service. Their advisors are clearly given incentive based on shirking any responsibility to look into or fix a vehicle. I do not believe this is representative of all Chrysler dealerships, as I've had great service elsewhere for problems related to the one Ferman wouldn't even look at. I've had a 2 and a half year odyssey with my pacifica. It's still not right, and I still can't get them to properly look at it. These vans are waaaay to expensive to deal with this. More

We were ahead of scheduled drop off but were greeted nicely and worked into rotation. Since we we had another vehicle we just left the truck and went about our shopping. I was told the truck would be do nicely and worked into rotation. Since we we had another vehicle we just left the truck and went about our shopping. I was told the truck would be done by the time I came back and it was.The personnel handled everything graciously and professionally and were on our way. GOOD JOB! More

Always friendly and very helpful. Great work, efficient, timely manner. Shares the next work that will be needed so I can plan. Comfortable trusting his expertise. timely manner. Shares the next work that will be needed so I can plan. Comfortable trusting his expertise. More

Super duper service on my truck and I wouldn’t go anywhere else -my family buys and service their vehicles at this Ferman location because of the service department. anywhere else -my family buys and service their vehicles at this Ferman location because of the service department. More

Always great service at this dealership. I worked with Chuck and he did a great job explaining what needs to be done on my car and letting me know when my car was ready. I waited 1hr at most for my servic Chuck and he did a great job explaining what needs to be done on my car and letting me know when my car was ready. I waited 1hr at most for my service to be completed More

Always receive great service! The work is always completed in a reasonable amount of time and they go out of their way to make sure you are satisfied with everything that they do. They never try to completed in a reasonable amount of time and they go out of their way to make sure you are satisfied with everything that they do. They never try to sell me parts or service that I don't need like many other shops try to do. The waiting area is awesome as well! A++ More

Advisor Anthony Gagely provided excellent customer service as always. I really appreciate his expertise, helpfulness and kindness whenever I bring my vehicle in. Thank you! service as always. I really appreciate his expertise, helpfulness and kindness whenever I bring my vehicle in. Thank you! More