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Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Lutz, FL

4.9
1,080 Reviews

1,080 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

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June 06, 2020

Took a little longer than I hoped......but they squeezed me in because I had a flat tire & I didn’t have an appointment. Had to order a tire because it’s a specialty tire, came in the next morning & they t More

by Lynn
Recommend Dealer
Yes
Employees Worked With
Bill Clement
Jun 08, 2020 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

June 04, 2020

Always helpful and professional. William listened as I described a sound I was hearing and he and his team were able to identify and correct it. More

by Kjaris02
Recommend Dealer
Yes
Employees Worked With
William in Service Dept
Jun 08, 2020 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

June 03, 2020

The Jeep service team is awesome. Very professional and friendly. Repairs are done correctly every time. They do a great job. That is why I keep coming back. Anthony Cagley is a 5-Star Service Advisor More

by 2013 Jeep Patriot Owner
Recommend Dealer
Yes
Employees Worked With
Anthony Cagley
Jun 08, 2020 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

June 02, 2020

Fast and friendly service William in service was very friendly and helpful. I was in and out very quickly with no issues at all. Thanks William, I appreciate all of your help More

by rhalliwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William
Jun 03, 2020 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

June 01, 2020

Profesional, courteous, and kept my safety in mind the entire time. He made it easy for me to know what was needed for my jeep and didn't try to offer me services that were not necessary. More

by Craig
Recommend Dealer
Yes
Employees Worked With
William
Jun 03, 2020 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

June 01, 2020

The absolute BEST people and service. So grateful to be their customer! My Pacifica was serviced quickly and without any issue. I won’t go anywhere else. More

by Sepickett
Recommend Dealer
Yes
Employees Worked With
Frank- David Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gray Burtchaell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Reising
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Semidey
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Meyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2020 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

May 31, 2020

Came in for tire rotation and got an oil change also. Thank you Bill. For explaining Jeep Wave program. Fast efficient service. In no time at all I was on my way out. More

by John.hampton
Recommend Dealer
Yes
Employees Worked With
Bill Clement Jr.
Jun 01, 2020 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

May 29, 2020

Professional, convenient waiting room and prompt staff. It is always a great experience to be at this service center since I started visiting this outstanding center, More

by hani3333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2020 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

May 22, 2020

Fast and easy Kevin Hojnacki got my Grand Cherokee in for an oil change and tire rotation without having an appointment and got me in and out super quick! I also no More

by cmuniz6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hajnacki
May 26, 2020 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

May 21, 2020

The issue was resolved, I was offered with a rental and once my vehicle was fixed, it was washed and filled with gas. I appreciate the service and the kindness of the employees ! More

by ArieleSmalls
Recommend Dealer
Yes
Employees Worked With
James Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William
May 26, 2020 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

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