Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

I took my car in for regular service on a Friday. Not only was it the middle of a rainstorm, but all the power had gone out as well. I left it and figured there was no way they'd get to it that day. T only was it the middle of a rainstorm, but all the power had gone out as well. I left it and figured there was no way they'd get to it that day. They finished on time and even gave a small discount for the inconvenience. Bill was the guy in charge that day and he was fantastic. He was professional, outgoing and friendly, and never broke a sweat when the power went out. I will definitely go back for all my service needs. More

Great Service Service Rep was Brian Guest. Brain did an exceptional job explaining things needed for my vehicle since i had just past the 36,000 mileage mark. It n Service Rep was Brian Guest. Brain did an exceptional job explaining things needed for my vehicle since i had just past the 36,000 mileage mark. It needed some items to be sure it continues to perform as I expect it to do for some time to come. More

As always GREAT service Top notch service, Anthony Cagley always gets me checked in quickly and on my way in no time, he is excellent at communicating any issues and getting Top notch service, Anthony Cagley always gets me checked in quickly and on my way in no time, he is excellent at communicating any issues and getting them taking care of for me. The guys who do the work also deserve credit too. The team always gets my work done when promised and gives excellent recommendations regarding any issues. Keep up the excellent work! More

Great Service My service rep, Brian is wonderful. He is able to accommodate me, even on short notice. All of my vehicle service has been performed by Ferman and I My service rep, Brian is wonderful. He is able to accommodate me, even on short notice. All of my vehicle service has been performed by Ferman and I am very pleased with the results. More

Exceptional Customer Service! I was stranded with a car issue. I spoke to Bob Cooper who immediately calmed down my stress and let me know Ferman would take care of me and you did I was stranded with a car issue. I spoke to Bob Cooper who immediately calmed down my stress and let me know Ferman would take care of me and you did. Thank you, Bob! You are amazing. Armando - has such a pleasant personality and escorted me to the dealer with such appreciation he has a job he loves. Bill Clement - You are appreciated for your exceptional customer service and for making sure my car was properly evaluated and the repair was taken care of in such a timely manner. You all are so appreciated for taking my stress away from me and turning it around. Bill Clement, Rate a 10! Bob Cooper, Rate a 10! Armando, Rate a 10! They Care About the Customer! Thank you so much! Tami More

excellent very efficient and timely. very helpful. William was very helpful, and described the work that was required, to my satisfaction. I will use your deale very efficient and timely. very helpful. William was very helpful, and described the work that was required, to my satisfaction. I will use your dealership again for service on my promaster van. Carl Thompsen More

Excellent service Setting up the appointment was very easy. Received a call to confirm. When arrived was met with friendly people. Service was done quickly. Car was lef Setting up the appointment was very easy. Received a call to confirm. When arrived was met with friendly people. Service was done quickly. Car was left very clean. Absolutely nothing to complain about. Please let the mechanics in the back know I appreciate how clean they left the engine compartment and undercarriage. More

Fast, Friendly, Professional Service I worked with Bryan in the Chrysler service department. He always goes the extra mile and is very pleasant to work with. On this visit, he personall I worked with Bryan in the Chrysler service department. He always goes the extra mile and is very pleasant to work with. On this visit, he personally checked each of my tires to ensure that I was serviced and quoted correctly. More

Great and timely service Had problem with 2018 Rubicon and they quickly worked on it and took care of issues. Kept me well informed also as they diagnosed issue Had problem with 2018 Rubicon and they quickly worked on it and took care of issues. Kept me well informed also as they diagnosed issue More

They take really good care of me and my Jeep I work with Bill in the Jeep service department. He always takes excellent care of me and my Jeep. If my Jeep needs to stay for a few days for them to I work with Bill in the Jeep service department. He always takes excellent care of me and my Jeep. If my Jeep needs to stay for a few days for them to complete service he gets me a loaner to drive until my Jeep is ready. The Jeep is always ready when he says it will be. He always tries to minimize the cost of service as much as he can. I really appreciate all he does as well as the great service provided by the technicians that work on my Jeep. More