Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Great Service. Brought my 2013 Jeep Grand Cherokee for new tires and a noisy drivers door hinge. Brian Guest, my service advisor took care of every thing and I had v Brought my 2013 Jeep Grand Cherokee for new tires and a noisy drivers door hinge. Brian Guest, my service advisor took care of every thing and I had vehicle back the next day. Brian always does an exceptional job! More

The Rep,, Brian Guest was wonderful. He was very pleasant and kept me informed as testing was done on my car. Brian was helpful and informative. pleasant and kept me informed as testing was done on my car. Brian was helpful and informative. More

Excellent. Anthony Cagle’s was a great help. 5 stars. Excellent service department. Was in and out with no issues. Recalls performed Extra work took care of my issue Excellent service department. Was in and out with no issues. Recalls performed Extra work took care of my issue More

Wonderful, great, friendly words that describe how I was treated, and the professionalism was excellent. I would recommend this dealership to all my Family and Friends treated, and the professionalism was excellent. I would recommend this dealership to all my Family and Friends More

Super friendly. I love this dealership I enjoy taking my vehicle just so I can walk around the lot and look for my future vehicle. vehicle just so I can walk around the lot and look for my future vehicle. More

Quick service I was in for an oil change and expected it to take the usual hour or so. I was pleasantly surprised when the service advisor came and got me after 35 I was in for an oil change and expected it to take the usual hour or so. I was pleasantly surprised when the service advisor came and got me after 35 minutes and said everything was ready. They even took care of replacing my key fob battery which was nearly dead AS A COURTESY. That's what I call service! More

Excellent Service Had an issue with the stability control light on my vehicle coming on intermittently and in calling Bill Clement found him to be knowledgeable and gre Had an issue with the stability control light on my vehicle coming on intermittently and in calling Bill Clement found him to be knowledgeable and great in getting the issue resolved quickly. I had taken my vehicle into another Jeep dealership two different times for a noise that occurred fairly often when making a hard left turn and neither time was it taken seriously. It also was taken care of by the service department in my first attempt at addressing the issue with Ferman’s service department. Appreciate the outstanding service. More

Excellent Service I brought my car in for routine service and the staff was very professional. Kevin my consultant was great in helping me get my car arranged for serv I brought my car in for routine service and the staff was very professional. Kevin my consultant was great in helping me get my car arranged for service. More

It was great Kevin is very knowledgeable. Exceptional service and great deal. We pass other dealership just to come to Ferman and have our work done. Its worth Kevin is very knowledgeable. Exceptional service and great deal. We pass other dealership just to come to Ferman and have our work done. Its worth the drive More

Great service..... New vehicle sales - very ho hum. I have gone to this dealer ship many times to have my van serviced (which I purchased here). Service department is great! The last time I was here f I have gone to this dealer ship many times to have my van serviced (which I purchased here). Service department is great! The last time I was here for a service/oil change I spoke to the sales department about buying a new van. Unfortunately the gentleman I had bought my current van from had retired. The sales person I was hooked up with didn't know anything about vans/trucks so I left him with several questions about the 2020 vans that I couldn't find answers to on the web. He said he would research the answers and get back to me. 2 weeks later he sent me an email about a used car they had for sale. I responded to his email saying I was waiting for his response on the van. 4 months later no response. I went to their competitor (Ford) and ordered a new van. It's a shame because I really like the Ram Promaster. Oh well, such is life..... More