Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

AMAZING!! Was in and out in less than an hour. Fast friendly service. Brenda was great!! I stopped in with no appointment and she got me right. Was in and out in less than an hour. Fast friendly service. Brenda was great!! I stopped in with no appointment and she got me right. More

Very Professional It was a pleasure working with Bill Clement. Professional treatment, easy to leave and pickup car. All questions where thoroughly answered. blah bla It was a pleasure working with Bill Clement. Professional treatment, easy to leave and pickup car. All questions where thoroughly answered. blah blah blah blah there 25 words LOL More

Oil Change Ferman had had great customer service. I was attended to immediately after I arrived. The service didn’t take long at all. The complementary drinks, t Ferman had had great customer service. I was attended to immediately after I arrived. The service didn’t take long at all. The complementary drinks, tv and WiFi made the wait fly by. Great overall experience and would recommend to all my Dodge/Jeep friends. More

In and out, very professional Fixed a couple of recalls on my Jeep as well as an oil change. Received text notifying me of name and contact information. Quoted estimated time frame Fixed a couple of recalls on my Jeep as well as an oil change. Received text notifying me of name and contact information. Quoted estimated time frame and completed within said frame. Overall excellent experience with no hassles or issues. Will definitely return. More

Exceptional service Bill is my service manager. He provided excellent service and made me feel like my satisfaction with the service quality and proficiency was all that Bill is my service manager. He provided excellent service and made me feel like my satisfaction with the service quality and proficiency was all that mattered to him. I won’t be going anywhere else and I want only Bill to take care of my cars. More

Grezt Brian scheduled my appt quickly and told me it would take 1 hour and it took exactly 1 hour. Made the experience easy and on time Brian scheduled my appt quickly and told me it would take 1 hour and it took exactly 1 hour. Made the experience easy and on time More

Great service Efficiently identified what the problem was and did the needful in a timely manner. Just hoped that service came with a car wash like Kia does Efficiently identified what the problem was and did the needful in a timely manner. Just hoped that service came with a car wash like Kia does More

Great service Super fast service and friendly and helpful staff. Did a great job on the repairs. Thank you! Travis was very helpful in the parts department. Super fast service and friendly and helpful staff. Did a great job on the repairs. Thank you! Travis was very helpful in the parts department. Very knowledgeable, friendly and professional. Thank you! Anthony was very friendly and helpful. Thank you! More

Outstanding customer service from Brenda and the entire service team. I will return to have my truck serviced every time, and will gladly recommend the dealership to anyone in n from Brenda and the entire service team. I will return to have my truck serviced every time, and will gladly recommend the dealership to anyone in need of service or a new car. More

Battery Light Came On I was driving near my Ferman dealership in Wesley Chapel when my battery light came on, whipped into the dealership, My service Rep Anthony Cagley was I was driving near my Ferman dealership in Wesley Chapel when my battery light came on, whipped into the dealership, My service Rep Anthony Cagley was there, got me checked in... diagnosed.. repaired and out the door in about an hour. This was a Saturday at about 11:45 AM... This could've ruined my day, but thanks to Anthony and the service staff it was just a hiccup... More