Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

AWESOME PROMPT EXCEPTIONAL SERVICE...EVERYONE IS FRIENDLY AND EAGER TO ASSIST...THE WAITING AREA IS VERY CLEAN AND NICE...THEY MAKE SURE TO GET YOUR CAR BACK PROMPT EXCEPTIONAL SERVICE...EVERYONE IS FRIENDLY AND EAGER TO ASSIST...THE WAITING AREA IS VERY CLEAN AND NICE...THEY MAKE SURE TO GET YOUR CAR BACK TO YOU AS QUICKLY AS POSSIBLE...THEY RESPECT THAT YOUR TIME IS ALSO VALUABLE... More

Service on my jeep My appointment was 11 and I was ten minutes early but made no difference, I was met by my service rep who met my every needs and had me out of the dea My appointment was 11 and I was ten minutes early but made no difference, I was met by my service rep who met my every needs and had me out of the dealership in timely fashion More

Enjoyed my experience I arrived early and was still taken. T My service advisor listened to my concerns, and German was able to addresses all of them within the estimate I arrived early and was still taken. T My service advisor listened to my concerns, and German was able to addresses all of them within the estimated time I was initially given More

Bill is excellent Bill took really good care of me. He went above and beyond to get my Jeep fixed correctly. I really appreciate everything he did for me. Bill took really good care of me. He went above and beyond to get my Jeep fixed correctly. I really appreciate everything he did for me. More

In for service. Brian is an excellent advisor. Every visit to the dealership, Brian askes the right questions in order to understand exactly why I am brining me Jeep Brian is an excellent advisor. Every visit to the dealership, Brian askes the right questions in order to understand exactly why I am brining me Jeep in for service. More

Great, advisor pays attention to my needs and what concerns. Excellent service, job completed on time Never before received so kind service. Eventhough I did not have an appointment the effort was done to receiv Excellent service, job completed on time Never before received so kind service. Eventhough I did not have an appointment the effort was done to receive my car Appreciate it More

Awesome Left a gallon of milk in my car that exploded everywhere. Had it detailed and it came out smelling and looking like new. Thank God! Left a gallon of milk in my car that exploded everywhere. Had it detailed and it came out smelling and looking like new. Thank God! More

Kevin H. Was very professional and got the job done right! While trying to buy a car from Ferman can be a chore, for the most part I have always found the service very good. Particularly when it comes to warra While trying to buy a car from Ferman can be a chore, for the most part I have always found the service very good. Particularly when it comes to warranty work. Kevin H. had me in and out quickly and the job was done right. More

Friendly, professional and efficient as always Bill was great! He followed up with me through the whole process. He clearly explained to me that the road to fixing all my issues may be a long way b Bill was great! He followed up with me through the whole process. He clearly explained to me that the road to fixing all my issues may be a long way but so far I’m satisfied. He kindly advised me to bring the car back as soon as the other issues start to pop again. As a customer, what we look for is not an absolute service BUT, attention, expertise and kindness. Ferman and employees have never let me down on these three qualities. Bill didn’t. More

Customer Service was excellent . Jeep had operational issues. Service Tech, Bill fitted me in immediately knowing my job depends on the use of my car. Was able to get me a loaner . Jeep had operational issues. Service Tech, Bill fitted me in immediately knowing my job depends on the use of my car. Was able to get me a loaner car very quickly and I was on my way back to work, visiting clients. Bill went above and beyond to help me. Ever since I moved to Florida 3.5 years ago I have used Wesley Chapel dealership. They are one of the best dealerships I have worked with in the Tampa / St Petersburg area. More