Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Grezt Brian scheduled my appt quickly and told me it would take 1 hour and it took exactly 1 hour. Made the experience easy and on time Brian scheduled my appt quickly and told me it would take 1 hour and it took exactly 1 hour. Made the experience easy and on time More

Great service Efficiently identified what the problem was and did the needful in a timely manner. Just hoped that service came with a car wash like Kia does Efficiently identified what the problem was and did the needful in a timely manner. Just hoped that service came with a car wash like Kia does More

Great service Super fast service and friendly and helpful staff. Did a great job on the repairs. Thank you! Travis was very helpful in the parts department. Super fast service and friendly and helpful staff. Did a great job on the repairs. Thank you! Travis was very helpful in the parts department. Very knowledgeable, friendly and professional. Thank you! Anthony was very friendly and helpful. Thank you! More

Excellent Work Dealt with Kevin in Service and he did a Great job on getting my lift and wheels installed.. Dealt with Joshua (Parts Manager) an he was absolutely A Dealt with Kevin in Service and he did a Great job on getting my lift and wheels installed.. Dealt with Joshua (Parts Manager) an he was absolutely Amazing. More

Outstanding customer service from Brenda and the entire service team. I will return to have my truck serviced every time, and will gladly recommend the dealership to anyone in n from Brenda and the entire service team. I will return to have my truck serviced every time, and will gladly recommend the dealership to anyone in need of service or a new car. More

Battery Light Came On I was driving near my Ferman dealership in Wesley Chapel when my battery light came on, whipped into the dealership, My service Rep Anthony Cagley was I was driving near my Ferman dealership in Wesley Chapel when my battery light came on, whipped into the dealership, My service Rep Anthony Cagley was there, got me checked in... diagnosed.. repaired and out the door in about an hour. This was a Saturday at about 11:45 AM... This could've ruined my day, but thanks to Anthony and the service staff it was just a hiccup... More

Best service department ever I have dealt with many dealers over the years and i have always left feeling like i was ripped off in some way. this is the first time i have ever had I have dealt with many dealers over the years and i have always left feeling like i was ripped off in some way. this is the first time i have ever had the "Pleasure" of dealing with a dealership service department that literally not only made me feel as if I got away with something but they made me feel as if they had already known me for years and this was my first time there. I don't know if it was my service tech William (Bill) or the rest of the staff that just took the time out of their busy day to make sure i knew where the free snacks were or just to say good morning that made me feel better about them but i know when i got my receipt was what won me over, no hidden charges or usual B.S. that drives up the cost it was actually a lot cheaper than i thought it would be. Thanks Bill I have found an honest service guy and service dept. i can deal with from now on. you got my business for life More

Great Service from this team! I worked with Brenda yesterday. She was very kind and explained the service and the options. I have been going to this service team for 6 years now I worked with Brenda yesterday. She was very kind and explained the service and the options. I have been going to this service team for 6 years now and I always feel like I get a fair shake. More

Friendly service Everytime I go in for service the staff is very polite and helpful. I love the waiting area and amenities that are available for free. Everytime I go in for service the staff is very polite and helpful. I love the waiting area and amenities that are available for free. More

Outstanding Service The service Tech Brian was great. He answered all my questions and honored a previous quote I was given. Plus he gave me a discount. The service Tech Brian was great. He answered all my questions and honored a previous quote I was given. Plus he gave me a discount. More