Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center
Lutz, FL
1,084 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center
Great service in a busy economy is hard to accomplish I brought my wife’s 2015 Town & Country in for motor noise and thankfully it was under warranty. This is our only vehicle and with 3 kids and busy sch I brought my wife’s 2015 Town & Country in for motor noise and thankfully it was under warranty. This is our only vehicle and with 3 kids and busy schedules we can’t go without it. Kevin in the service department was more than accommodating with a loaner vehicle while the repair was being made. I was called and told a few days later it was ready and decided to have the deluxe detail done as well. Between 3 kids and my wife they can really dirty up a vehicle with sports and just regular use. It was only 3 hours later Kevin called again and said ready to go looks brand new. I was skeptical and already thinking I am not paying $150 for a quick wipe down. I wanted to personally pick it up and inspect it. I am very picky and was blown away. They vehicle ran like new and now looked like new again. Unfortunately Kevin wasn’t there to be thanked so hopefully this makes it to his management. Also the detail staff need to be thanked as well. Every inch was spotless, carpets shampooed, waxed, door jams, etc... Best detail job I have received. Hopefully they don’t leave cause I will be telling people about that service and now bringing our vehicle more often. More
Anthony rocks!service advisor Anthony rocks. I love him! He went above and beyond. I had service done on my van which I did not purchase at Furmann. From now on Furmann is my new h Anthony rocks. I love him! He went above and beyond. I had service done on my van which I did not purchase at Furmann. From now on Furmann is my new home...thanks to Anthony....I will tell everyone!!!!! More
Excellent Service There is a closer dealer ship to me I can go too, though I prefer to travel to Ferman for anything to do with my vehicle!! There is a closer dealer ship to me I can go too, though I prefer to travel to Ferman for anything to do with my vehicle!! More
Third times a charm I leased a brand new 2017 Dodge Ram sport about a year ago. I have had it back to Ram 3 times for the same significant vibration issue. They fixed it I leased a brand new 2017 Dodge Ram sport about a year ago. I have had it back to Ram 3 times for the same significant vibration issue. They fixed it this time but it took 3 times!!! More
Good service and friendly advisers! Brenda did a great job with my vehicle and me. I’m always happy with the good fast service . Thank you! Also the parts department did follow they for Brenda did a great job with my vehicle and me. I’m always happy with the good fast service . Thank you! Also the parts department did follow they for me on something I was looking for . More
Friendly and Great Service This Ferman owned dealership is my absolute favorite! The staff treats us as family, the waiting room is comfortable, and they are always courteous of This Ferman owned dealership is my absolute favorite! The staff treats us as family, the waiting room is comfortable, and they are always courteous of my time. As long as I live close, I will come here for life. More
Very kind courteous and thorough Anthony Cagle was a great help walking me through the process of what needed to be done. Made the whole exchange very pleasant. Thank you Anthony Cagle was a great help walking me through the process of what needed to be done. Made the whole exchange very pleasant. Thank you More
Completely Happy I was 30 minutes late and the service advisor Brenda was great She jumped right in and got my Wrangler JK Services and called me a few minutes before I was 30 minutes late and the service advisor Brenda was great She jumped right in and got my Wrangler JK Services and called me a few minutes before our agreed on time. We were going out of town for the week and she made my service visit perfect. Brenda and your dealership earned my business and will tell all my Jeep buddies... THANK YOU AND GREAT JOB!! More
Fast service Great service! They managed to squeeze me in even though they were full that day because my car had an emergency issue. Thanks so much! Great service! They managed to squeeze me in even though they were full that day because my car had an emergency issue. Thanks so much! More
Quick and Easy Had a recall on my 2018 RAM, they were on time and let me know it would take about and hour. They were done in 30 minutes and I was on my way. Had a recall on my 2018 RAM, they were on time and let me know it would take about and hour. They were done in 30 minutes and I was on my way. More