Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Oil change and on board computer update. Brian fit me in, first class support. I came in without an appointment as a meeting that was scheduled was moved. I was pressed for time. Brian was ab Brian fit me in, first class support. I came in without an appointment as a meeting that was scheduled was moved. I was pressed for time. Brian was able to get the computer upgraded and at the same time requested an oil change. Thank you Brian! More

Great service I will always bring all my cars here. Brenda is a pleasure to work with and I will return again in the future with all my service needs. I will always bring all my cars here. Brenda is a pleasure to work with and I will return again in the future with all my service needs. More

Recall visit Upon arriving for a service recall on my Pacifica, the service agent could not find my electronic appointment in the PC, instead of sending me home he Upon arriving for a service recall on my Pacifica, the service agent could not find my electronic appointment in the PC, instead of sending me home he went out of his way to get me scheduled in and at the same time found another recall that had just been issued. The service was completed in a reasonable time and I was on my way. More

Great Experience The waiting area is so nice it makes all the visits to this location amazing. The service was also quick and attentive to the problem I was having! The waiting area is so nice it makes all the visits to this location amazing. The service was also quick and attentive to the problem I was having! More

Service department It was a wonderful experience. Anthony held my hand literally from beginning to end. he did his best to accommodate us, even though our warranty compa It was a wonderful experience. Anthony held my hand literally from beginning to end. he did his best to accommodate us, even though our warranty company let us down by not covering the parts that we needed. I will definitely be back. More

Great Experience! Brenda made my experience a great one. It was an extremely busy day and she helped each customer in a polite and courteous manner. She greeted me with Brenda made my experience a great one. It was an extremely busy day and she helped each customer in a polite and courteous manner. She greeted me with a big smile and answered all my questions about my car’s service! She is an asset to your dealership and I hope she receives the accolades and praise that she truly deserves. 🤩🤩🤩🤩🤩 More

Going the extra mile I drive past another Dodge dealership to get to this one! Their service is always reliable, they are great to work with, and when I knew it was going I drive past another Dodge dealership to get to this one! Their service is always reliable, they are great to work with, and when I knew it was going to be a long day of services their shuttle took me to the outlet mall with my kids. It was the perfect way to spend the day and the truck was done right when they said it would be. We will be back! More

Fantastic Anthony was absolutely great. My wife was sick at home and he worked with me to expedite my visit. I hope that I see him on my next visit Anthony was absolutely great. My wife was sick at home and he worked with me to expedite my visit. I hope that I see him on my next visit More

Great service! Great service and great communication by service advisor. Details of diagnosis and options of pricing for the repair was well communicated. Fast servi Great service and great communication by service advisor. Details of diagnosis and options of pricing for the repair was well communicated. Fast service; I was out of there in less than two hours. More

Great service, fair price! My truck is over a decade old, so I typically expect that the service department will find numerous age-related issues that I then have to question th My truck is over a decade old, so I typically expect that the service department will find numerous age-related issues that I then have to question their necessity. This was a nice experience in that they performed just what I needed and didn't try to upsell me to anything else. More