Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Pleasant and courteous Very pleasant and courteous. The service advisor work to resolve issues and the price is very reasonable for the quality of service. My Jeep is well Very pleasant and courteous. The service advisor work to resolve issues and the price is very reasonable for the quality of service. My Jeep is well maintained More

Really take care of us! We go here all the time. I really like Tom Bambard the service writer. We have a lifetime warranty so we continually visit. I especially appreciate We go here all the time. I really like Tom Bambard the service writer. We have a lifetime warranty so we continually visit. I especially appreciate the loaner cars they are generous with for lengthy repairs. More

Great teamwork providing an excellent customer experience. John Robello, Bob Cooper, and Jamie Ward were amazing, as always. Kevin, who I haven’t worked teamwork providing an excellent customer experience. John Robello, Bob Cooper, and Jamie Ward were amazing, as always. Kevin, who I haven’t worked with as much before, was on top of his game. Kevin communicated well and kept me abreast through a very complex 100k mile service. My wheels are aligned and balance the best they’ve been since I’ve owned the vehicle. More

Top Notch When I went in for my appointment, I asked Brian to make sure my truck was ready for a long trip, and I would also be towing a car. Brian and the Serv When I went in for my appointment, I asked Brian to make sure my truck was ready for a long trip, and I would also be towing a car. Brian and the Service Team came through BIG for me, my trip went without a hitch and my truck performed above and beyond, I have had my truck serviced at this dealership since the day I bought it, and they have always taken excellent care of it. Thank you - Thank you - Thank you !!!!!!! More

Just great all the way around Everything went fast and friendly. Shuttle service was great. It dispelled my fears of going to a dealer for service. I would recommend Ferman as a Everything went fast and friendly. Shuttle service was great. It dispelled my fears of going to a dealer for service. I would recommend Ferman as a great place for service. More

New Jeep Rubicon Brian was very helpful to work with. He always was very responsive yet he wasn’t pushy. It definitely felt like he had my best interest in mind whil Brian was very helpful to work with. He always was very responsive yet he wasn’t pushy. It definitely felt like he had my best interest in mind while also showing new vehicles to me. More

great service Anthony was very professional and friendly. I waiting for my vehicle for two warranty problems, Anthony offered me a shuttle but i decided to wait. He Anthony was very professional and friendly. I waiting for my vehicle for two warranty problems, Anthony offered me a shuttle but i decided to wait. He keep me informed about the status thru out my wait, it was a pleasant experience, i would highly recommend the service department. More

recall passenger recall made arrangements for an airbag recall, was supposed to have a rental car while repairs were made, verified via email week before the appt. 1. pape made arrangements for an airbag recall, was supposed to have a rental car while repairs were made, verified via email week before the appt. 1. paperwork had engine light check 2. no rental car available 3. had to wait for the repairs, went there with nothing to eat and had to stay because of wrong information, no rental car. ALL was very unorganized, I was miseralbe. More

excellent customer service Bob Cooper called me and took care of my concerns personally made me feel like a valued customer. Would recommend this dealership for service or sales Bob Cooper called me and took care of my concerns personally made me feel like a valued customer. Would recommend this dealership for service or sales. More

fixing the same problem twice My day time running lights didn’t work. Service center fixed them. The same lights are again not working. I will bring my vehicle back to be repaired My day time running lights didn’t work. Service center fixed them. The same lights are again not working. I will bring my vehicle back to be repaired again. More