Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Hassle Free Came in with a tire light/ slow tire leak. I had to arrive early because of my work and Tom greeted me and got me checked in for Brenda. My tire was c Came in with a tire light/ slow tire leak. I had to arrive early because of my work and Tom greeted me and got me checked in for Brenda. My tire was covered under my roadside/ tire hazard warranty so when Brenda called me that the vehicle was done, all I had to do when I came back was sign my paperwork and I was on my way. More

Chrysler repair Great service department. Friendly knowledgeable advisers. Kevin was a great help. We appreciate all the efforts on our behalf to fix our hardtop c Great service department. Friendly knowledgeable advisers. Kevin was a great help. We appreciate all the efforts on our behalf to fix our hardtop convertible!! Thank you!! More

Warranty work Kevin was very friendly and helpful with the issues that I had with my jeep. I have recommended him to other jeep owners. His customer service is far Kevin was very friendly and helpful with the issues that I had with my jeep. I have recommended him to other jeep owners. His customer service is far better than I have recieved at other dealerships. More

always do what they say always done on time or sooner . i never have a problem working with them. Tom in service is great and honest guy no reason to doubt him. always done on time or sooner . i never have a problem working with them. Tom in service is great and honest guy no reason to doubt him. More

Engine malfunction light continues to come on. They could not locate the problem, so provided a loaner ( new Dodge) for me to drive. They eventually resolved the problem in two days. Very professio They could not locate the problem, so provided a loaner ( new Dodge) for me to drive. They eventually resolved the problem in two days. Very professional and friendly staff. More

Quick easy service Everyone was very friendly and helpful. Easy to get in and out. I had no waiting and the shuttle was very helpful. Nice to work with. Everyone was very friendly and helpful. Easy to get in and out. I had no waiting and the shuttle was very helpful. Nice to work with. More

Last free oil change When I purchased the Durango from a dealership in Punta Gorda in 2016 (now under new management), I was not informed that the vehicle came with free o When I purchased the Durango from a dealership in Punta Gorda in 2016 (now under new management), I was not informed that the vehicle came with free oil changes for two years post purchase. When I had a warranty issue arise, I brought it to my local dealer - Ferman - who told me about the free oil changes. My fourth and last oil change occurred just before the two year period was finished (4-28). Made the appointment, brought it in, and was finished in one hour - oil change plus tire rotation. Fast and easy. More

Great service and nice waiting area. Very nice waiting area, with lots of fresh doughnuts, fresh coffee, and bottled water. It made wait much more tolerable. The service was done right an Very nice waiting area, with lots of fresh doughnuts, fresh coffee, and bottled water. It made wait much more tolerable. The service was done right and at a fair price. More

Customer service The folks at the Jeep service area are always professional, polite and respectful. They make every effort to provide up to date status on the repai The folks at the Jeep service area are always professional, polite and respectful. They make every effort to provide up to date status on the repairs/ services being provided. More

Definitely, service with a smile! We took.our vehicle to Ferman Jeep after another Service Center failed to repair it correctly. They diagnosed the problem, ordered the corrective part We took.our vehicle to Ferman Jeep after another Service Center failed to repair it correctly. They diagnosed the problem, ordered the corrective parts and had the vehicle repaired accurately in one day. We recommend you take your vehicle to Ferman for its service needs More