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Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Lutz, FL

4.9
1,105 Reviews

1,105 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

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June 06, 2018

Great Service The repairs for our recall were completed within the time frame given. I rarely experience this at other dealership service departments. Anthony was g More

by emitchell63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cagley
Jun 06, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

We look forward to serving you in the future, Mitchell!

June 06, 2018

Easy Booking Booked easily and fast service once it was booked. I dropped it off ant 730 and told it would be 4 to 5 hours and by 0930 it was ready for pickup :) More

by Jodyellis143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guest
Jun 06, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review, Jody!

June 06, 2018

Anthony is awesome to work with Anthony was awesome to work with. he did not have a loaner car and reached back out with a date that worked and had the loaner. Truly a professional More

by Goldie97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cagley, Mike Patrikis
Jun 06, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review, Goldie!

June 05, 2018

Consistently an A+ I bought my Jeep brand new from Ferman in June 2011 and wouldn't think of having service performed by anyone else. Brian Guest is my service adviser a More

by JetSetGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guest
Jun 06, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

We look forward to serving you in the future!

June 05, 2018

Great work Brian was excellent help and very nice. Got my car in and out faster than expected. 10/10 would recommend. Answered all questions that I had great to More

by Ronpeezy101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian guest
Jun 06, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thanks for your review, Ron!

May 19, 2018

The service staff were awesome! I arrived 2 hours early and didn't expect to get in and out. However, they were still able to get me out before my actual appointment time. More

by B12queens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think my service advisor was Tom. I truly can't remember, sorry.
Jun 04, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thanks for your review!

May 16, 2018

Hassle Free Came in with a tire light/ slow tire leak. I had to arrive early because of my work and Tom greeted me and got me checked in for Brenda. My tire was c More

by mike123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Bambard, Brenda Argust
May 16, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review, Mike!

May 16, 2018

Chrysler repair Great service department. Friendly knowledgeable advisers. Kevin was a great help. We appreciate all the efforts on our behalf to fix our hardtop c More

by Ficklbasket
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hojacki
May 17, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

We look forward to serving you in the future!

May 16, 2018

Warranty work Kevin was very friendly and helpful with the issues that I had with my jeep. I have recommended him to other jeep owners. His customer service is far More

by Cadtpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin hojnacki
May 17, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thanks for your review!

May 14, 2018

always do what they say always done on time or sooner . i never have a problem working with them. Tom in service is great and honest guy no reason to doubt him. More

by mr waring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Patrikis
May 15, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review, Mr. Waring!

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