Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Engine malfunction light continues to come on. They could not locate the problem, so provided a loaner ( new Dodge) for me to drive. They eventually resolved the problem in two days. Very professio They could not locate the problem, so provided a loaner ( new Dodge) for me to drive. They eventually resolved the problem in two days. Very professional and friendly staff. More

Quick easy service Everyone was very friendly and helpful. Easy to get in and out. I had no waiting and the shuttle was very helpful. Nice to work with. Everyone was very friendly and helpful. Easy to get in and out. I had no waiting and the shuttle was very helpful. Nice to work with. More

Last free oil change When I purchased the Durango from a dealership in Punta Gorda in 2016 (now under new management), I was not informed that the vehicle came with free o When I purchased the Durango from a dealership in Punta Gorda in 2016 (now under new management), I was not informed that the vehicle came with free oil changes for two years post purchase. When I had a warranty issue arise, I brought it to my local dealer - Ferman - who told me about the free oil changes. My fourth and last oil change occurred just before the two year period was finished (4-28). Made the appointment, brought it in, and was finished in one hour - oil change plus tire rotation. Fast and easy. More

Great service and nice waiting area. Very nice waiting area, with lots of fresh doughnuts, fresh coffee, and bottled water. It made wait much more tolerable. The service was done right an Very nice waiting area, with lots of fresh doughnuts, fresh coffee, and bottled water. It made wait much more tolerable. The service was done right and at a fair price. More

Customer service The folks at the Jeep service area are always professional, polite and respectful. They make every effort to provide up to date status on the repai The folks at the Jeep service area are always professional, polite and respectful. They make every effort to provide up to date status on the repairs/ services being provided. More

Definitely, service with a smile! We took.our vehicle to Ferman Jeep after another Service Center failed to repair it correctly. They diagnosed the problem, ordered the corrective part We took.our vehicle to Ferman Jeep after another Service Center failed to repair it correctly. They diagnosed the problem, ordered the corrective parts and had the vehicle repaired accurately in one day. We recommend you take your vehicle to Ferman for its service needs More

Always a good experience I drive from Lakeland to come to Ferman, when you find a good service center you stay with it. Keeping this car running is very important to us. I drive from Lakeland to come to Ferman, when you find a good service center you stay with it. Keeping this car running is very important to us. More

Best visit I have been at this location several times for service before with not the best outcome. This past visit was by far the best I have ever had and would I have been at this location several times for service before with not the best outcome. This past visit was by far the best I have ever had and would definitely consider going there for routine maintenance. Thanks to Savannah i was kept informed as to where they were in the process of repairing my vehicle. More

Very courteous and friendly Savannah ws my service adviser and she was delightful. I feel like I hace a new friend and will definitely come back next tim e I need service. Savannah ws my service adviser and she was delightful. I feel like I hace a new friend and will definitely come back next tim e I need service. More

Exceptional service from Brisn Brian checked my vehicle in as soon as I arrived and delivered as promised. He kept me informed as the service was being completed. Very professional Brian checked my vehicle in as soon as I arrived and delivered as promised. He kept me informed as the service was being completed. Very professional! More