Ferman Ford

I came into Countryside Ford as a return customer on October 7, 2011. We had purchased a 2007 new Ford Focus in 2007 from this dealership. I was looking for a used car in my price range in which I discu October 7, 2011. We had purchased a 2007 new Ford Focus in 2007 from this dealership. I was looking for a used car in my price range in which I discussed with Tom Quillin. Obviously the $10,000 or so wasn't big enough commission for Countryside's sales associate. We looked for a few minutes. After less than 10 minutes, we were looking for an internet advertised Ford Focus that was in our price range, he couldn't locate that car or any others that were in our price range. It was extremely important purchase for me because it was for the safety of my daughter to get her a newer used car. I could tell that when I told Mr Quillin that we had an appointment with Walker Ford later that day, he sort of lost interest in helping me as well. One would think that would make him want to help me even more to get me to buy at Countryside. Not so. He told me that he would call me later on in the evening of Oct. 7th and I am still waiting on that phone call, it is now Oct. 9th. That's ok though, I kept my appointment with Walker Ford and they got my business. We found a car right away. Actually the same kind of car and price that we were interested in at Countryside in which Mr. Quillin couldn't locate, but he said he knew they still had that was listed on the internet. More