Fernelius Ford Lincoln

The service department always takes care of my needs in a timely and Efficient fashion. The job is usually done right the first time unless it requires additional parts to be ordered and a return trip to com timely and Efficient fashion. The job is usually done right the first time unless it requires additional parts to be ordered and a return trip to complete the repairs. More

They took time to answer all my questions, were thorough and addressed my concerns. They also tried hard to get me in quickly and make the process smooth. and addressed my concerns. They also tried hard to get me in quickly and make the process smooth. More

Drop truck off one day problem was not resolved. Returned with truck another day didn't have the part to fix truck. 4 hrs of driving same problem.. will fix myself or go to different dealer.. told d Returned with truck another day didn't have the part to fix truck. 4 hrs of driving same problem.. will fix myself or go to different dealer.. told dealer first time what I believed to be the problem.. $360 diagnostics fee??? More

It was an awesome experience. Tiffany is great! Highly recommend I will definitely be back to shop Tiffany is great! Highly recommend I will definitely be back to shop More

Charged me 350 dollars for two brake pads. And did not warranty there product Why And did not warranty there product Why More

Solved concern right away. Did not take long. Courteous staff. Parts were available next day. Would recommend the dealer ship. Did not take long. Courteous staff. Parts were available next day. Would recommend the dealer ship. More

Jordan worked very hard to give us a great deal. Upon taking delivery he sat in the truck with us and went through all of the features the truck has to offer. He made follow up phone calls if we ha Upon taking delivery he sat in the truck with us and went through all of the features the truck has to offer. He made follow up phone calls if we had any questions he could answer or concerns. More

Quick to get in and out. Quick to get in and out. Polite during check in and check out. Was much quicker than they originally said. Quick to get in and out. Polite during check in and check out. Was much quicker than they originally said. More

Did a excellent job. Very polite and knowledgeable. Let us know what we needed.Thank you Very polite and knowledgeable. Let us know what we needed.Thank you More

Was able to get us in a little earlier then the appointment time and they did a great job, oil change and complete maintenance. appointment time and they did a great job, oil change and complete maintenance. More