Fernelius Ford Lincoln

Waiting time was minimal and the staff very knowledgeable and friendly. I’d recommend them to all and friendly. I’d recommend them to all More

I received excellent service courteous employees and help for my two recalls on my truck everything went smooth and efficient thank you for my two recalls on my truck everything went smooth and efficient thank you More

A bit confusing. After the work done it was suggested that the type of work done was not their real expertise and that I should take it to another dealership by the s After the work done it was suggested that the type of work done was not their real expertise and that I should take it to another dealership by the same name up the street next time. Why didn't the intake tech tell me that when I drove in for the initial appointment? The guys at the actual body shop asked me to come in so they could scan the paint color to make sure the part that was going to be installed by the other dealership by the same name was painted correctly. I just took my Dodge to the local place that had a Dodge sign out front. More

The dealership was outstandkng along with the sales gal she was outstanding I would consider buy anoth vielical she was outstanding I would consider buy anoth vielical More

Quick fast clean courteouseas done in a good fashion was faster then I would have thought faster then I would have thought More

Your manager is well aware. Rude and unhelpful, through Josh under the bus. Shocking for the 'service' manager herself. Dismissive of my situation with a two month delay and cla Rude and unhelpful, through Josh under the bus. Shocking for the 'service' manager herself. Dismissive of my situation with a two month delay and claimed she could do nothing about it which was untrue. The manager fortunately intervened. More

They go the extra mile! Tiffany is someone who really listens and she got me what I needed. Tiffany is someone who really listens and she got me what I needed. More

Prompt service based on appointment time. Provided decent verbal synopsis of work done. Good people. Provided decent verbal synopsis of work done. Good people. More

I went in to look at a particular vehicle and about an hour later I left with that vehicle. Everything went very smoothly. hour later I left with that vehicle. Everything went very smoothly. More

Professional and friendly! Worked to help me turn in my lease and purchase my used Ford f150. I appreciated his efforts! Worked to help me turn in my lease and purchase my used Ford f150. I appreciated his efforts! More