Ferrario Auto Team

DO NOT BUYOUT A LEASE AT FERRARIO! NEARLY $1000 IN ADDED FEES. My lease term ended and given the very poor selection of new or used vehicles on the lot I decided to buy out the vehic NEARLY $1000 IN ADDED FEES. My lease term ended and given the very poor selection of new or used vehicles on the lot I decided to buy out the vehicle I had leased. I got the 10 day payoff from Ford Credit and called Ferrario to complete the transaction, as Ford Credit won’t just accept a check. You have to go to a dealership. When I reviewed the paperwork Ferrario had added $500 to my payout amount, added $295 for “used car check”, over $200 for registration (my vehicle is already registered and inspected) and then additional state fees as well as the document and title fees. I called and spoke to the sales manager to see if the fees are an error, but he told me that it was not an error. It is the owners policy to add these fees. That’s right, Mr. If-you-don’t-see-me-I-can‘t-save-you-any-money Don Ferrario, has a policy to pirate Ford lessees out of $900 and put it in his pocket. I called other dealerships and ultimately paid $930 dollars less to buyout my vehicle. More

If you don't see me, I can't save you any money. Quite the joke, went to 3 of their dealerships and walk around for 20 minutes before they can even acknowledge you. Pitiful service, they could care Quite the joke, went to 3 of their dealerships and walk around for 20 minutes before they can even acknowledge you. Pitiful service, they could care less, don't want to sell you unless you order a new one. Good bye and farewell.. More

My wife & I worked with Blaine Morehouse to purchase a new Mustang Mach-e. Blaine was a pleasure to work with and he was very knowledgable about this new vehicle and the technology. I recommend him highly new Mustang Mach-e. Blaine was a pleasure to work with and he was very knowledgable about this new vehicle and the technology. I recommend him highly! More

Pleaseant, Not High Pressure Sale Worked with Chuck Belanger to decide on a new or used vehicle upgrade. Very pleasant to work with, didn't try to push the sale. Instead tried to unde Worked with Chuck Belanger to decide on a new or used vehicle upgrade. Very pleasant to work with, didn't try to push the sale. Instead tried to understand your needs and help with a solution. More

First Jeep experience Bought my first Jeep & absolutely love it! With the help of Joe he was able to give details about the special features & pointed us in the right direc Bought my first Jeep & absolutely love it! With the help of Joe he was able to give details about the special features & pointed us in the right direction on where to buy extra things for it, he was very professional, greeted us as soon as we got out of the car & was very friendly, highly recommend this dealership:) More

Shoddy Service Department 2 months ago purchased a used 2016 Subaru WRX with 52k. No service records provided including anything from dealership to prep for sale. Just slap 2 months ago purchased a used 2016 Subaru WRX with 52k. No service records provided including anything from dealership to prep for sale. Just slapped an inspection sticker on it. Immediately noticed brake system and pedal feel hard as a rock and could not engage ABS under any circumstances. I had suspected particulates in brake lines or vacumn line check valve from brake booster. Returned to dealer for repair, handed keys to courtesy vehicle that smelled like a grungy hotel room in Daytona Beach after spring break. 4 days later vehicle returned to me with marginal (if any) brake feel. Rotors seemed warped after quick spin with sales associate. Repair ticket stipulated brake system bled (not flushed) and hardware cleaned. NO parts were replaced. What they cheerfully omitted was how much they over torqued each rim (intentional or ignorant). The vehicle shutters violently when under braking at any speed. Thanks Don. I purchased the vacumn check valve hose myself and installed personally. Brake feel is back but warped rotors remain. I also purchased 4 rotors and pads for my personal mechanic to replace, along with a flush of the brake system. In summary, if this issue would have been diagnosed from a Subaru dealership it would have never been placed on the lot for sale. Luckily, nobody was harmed by this unsafe vehicle because of their negligence. They flat out blew me off. Buyer beware for the future. They have proven their incompetence. More

Fool me once, shame on you. They won’t get another chance. Salesman was Blaine Morehouse. I was promised that a number of items would be repaired when I purchase the vehicle. The cost of these repairs were Salesman was Blaine Morehouse. I was promised that a number of items would be repaired when I purchase the vehicle. The cost of these repairs were in excess of $500.00. After I purchased the vehicle I was given a run around about the fixes. Blane changed his story and expected me to pay for the some of the fixes. Others, he needed detailed information about the vehicle before he could get the parts. Once I jumped through all his hoops, he stopped answering my calls and not returning them. Ferrario didn’t end up fixing any of the issues for me. I had to pay out of pocket elsewhere. The salesmen and finance officer push hard to sell you an extended warranty on used vehicles using tag team tactics. Be aware, you can cancel and get a prorated refund after the fact. Fool me once, shame on you. They won’t get another chance. More

Good trade value, easy buying experience The Ferrario team was easy to work with and gave a decent value to my trade in. I would recommend the guys at Ferrario for your next car/suv/truck pur The Ferrario team was easy to work with and gave a decent value to my trade in. I would recommend the guys at Ferrario for your next car/suv/truck purchase. More

Pleasant non pushy sales We had a pleasant experience purchasing our New Ford Edge our sales person Phil Clark was professional and had excellent product knowledge. We will h We had a pleasant experience purchasing our New Ford Edge our sales person Phil Clark was professional and had excellent product knowledge. We will highly recommend to our friends and family to see Phil for their next vehicle purchase. More

Buying a used car Me and my daughter came up there looking at used cars are salesman carmen wallbone was the greatest salesman ever so help full ray and tracie Me and my daughter came up there looking at used cars are salesman carmen wallbone was the greatest salesman ever so help full ray and tracie More