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Fertitta Chevrolet

Houston, TX

4.9
1,000 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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1,000 Reviews of Fertitta Chevrolet

January 25, 2024

Great customer service! Go see Brett or Terry they will take awesome care of you! More

by paskett1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Barr, Terry Scott
Jan 26, 2024 -

Fertitta Chevrolet responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Norman Frede Chevrolet Team

January 22, 2024

Absolutely amazing help! Kevin was extremely helpful throughout the entire process from start to finish! More

by Brandon Le
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez, Tonia Allen
Jan 23, 2024 -

Fertitta Chevrolet responded

Thank you so much for taking the time to provide such great feedback, Brandon. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Kevin was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Norman Frede Chevrolet Team

January 22, 2024

Quick and friendly as always. They are my number one service service center and have been for many years. More

by flw1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Jan 24, 2024 -

Fertitta Chevrolet responded

Thank you for your kind words. We feel our service department is what makes Norman Frede Chevrolet special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Norman Frede Chevrolet Team

January 21, 2024

Our sales rep Andrew helped us find a Tahoe at the plant in Dallas. Had it sent to dealership for us. Exactly what we wanted, every detail. Very friendly and knowledgeable. Finance lady was knowledgeable an More

by Bryan Blackburn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Reyes, Tonia Allen
Jan 23, 2024 -

Fertitta Chevrolet responded

Thank you so much for this lovely review, Bryan! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Andrew and our team was helpful during your visit and that you love your new Tahoe. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Norman Frede Chevrolet Team

January 21, 2024

Brett was so great to work with. Would highly recommend him for a smooth transaction. More

by tonyashedd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Barr, Tonia Allen
Jan 23, 2024 -

Fertitta Chevrolet responded

Congratulations on your new vehicle, Tonya. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Brett was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Norman Frede Chevrolet Team

January 21, 2024

Kyle was easy to work with. Would recommend him for new car sales. Helped me get the best price. More

by Dadof3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Scheck
Jan 23, 2024 -

Fertitta Chevrolet responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Kyle. Please let us know if we can ever help you in the future. Sincerely, The Norman Frede Chevrolet Team

January 21, 2024

Kyle is the best salesman you have employed. He is very professional and listens to his customers to meet their needs to purchase a new vehicle. He is the best of the best. I had other dealers w More

by scooby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Scheck
Jan 23, 2024 -

Fertitta Chevrolet responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Kyle was able to meet your needs. At Norman Frede Chevrolet, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, The Norman Frede Chevrolet Team

January 19, 2024

Reliable, trustworthy, customer service-driven service center. Trevor has been my longtime, years long, Service Advisor. His knowledge and customer service skills are unsurpassed. I can't think of anythin More

by TiffanyM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Jan 22, 2024 -

Fertitta Chevrolet responded

Thank you for the positive review, Tiffany and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Norman Frede Chevrolet Team

January 19, 2024

Everybody was very helpful, kind and courteous. The work that was done on my truck was very professional and I was very happy with it. It was done in a very good timely manner. Thank you. More

by jamessalter887
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Godail
Jan 22, 2024 -

Fertitta Chevrolet responded

James, it’s great to know that our team provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Norman Frede Chevrolet Team

January 17, 2024

Shout out to the parts department. . they helped me find a part I couldn't find anywhere..Smiley and Martin.. thanks guys More

by juarezthree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Smiley Quintanilla, Martin Silva
Jan 20, 2024 -

Fertitta Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Norman Frede Chevrolet Team

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