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Fertitta Chevrolet

Houston, TX

4.9
1,002 Reviews
Call Dealership (281) 306-0161
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16801 Feather Craft Ln

Houston, TX

77058

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1,002 Reviews of Fertitta Chevrolet

December 28, 2023

First service for 2024 truck went exactly as dealership planned. Arrived on time and was greeted by 2 employees, Uber home and to pick up truck when ready. Just as promised! More

by eogc2lg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lopez, Jacob Hudson
Report | Print
Dec 29, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

December 28, 2023

The sales person Ana Villa was very nice and knowledgeable about the cars and concerned of my needs and worked hard to get me the best deal possible! If ever I buy another car I will visit Norma More

by trevino20012001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Villa, Jacob Hudson, Tonia Allen
Report | Print
Dec 29, 2023 -

Fertitta Chevrolet responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Ana’s sales excellence is always consistent, and we're glad your experience with her supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, The Norman Frede Chevrolet Team

December 26, 2023

Very good Eddie always takes good care of me and I trust my car or truck with them More

by Paveit1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Cox
Report | Print
Dec 27, 2023 -

Fertitta Chevrolet responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Norman Frede Chevrolet Team

December 22, 2023

This is a great dealership to have your vehicle services performed at. Great customer service team. More

by Charles B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Reinartz, Eddie Cox, Trever Craigie, Chaise Merritt, David Lopez, Jacob Hudson, Katherine Garcia, Paula Godail, Alejandro Ayala
Report | Print
Dec 23, 2023 -

Fertitta Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Charles. Sincerely, The Norman Frede Chevrolet Team

December 21, 2023

Thank you for the great service Trever and thank you for being Great Dealership in sales and service the whole staff was friendly and professional thank you !!!! More

by Lmgordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Reinartz, Eddie Cox, Trever Craigie, Chaise Merritt, David Lopez, Kyle Booth, Jacob Hudson, Katherine Garcia, Paula Godail, Alejandro Ayala
Report | Print
Dec 21, 2023 -

Fertitta Chevrolet responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Norman Frede Chevrolet Team

December 20, 2023

Andrew was very helpful and process went smoothly. Everyone I encountered were very professional and courteous More

by Rodney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Reyes, Tonia Allen
Report | Print
Dec 21, 2023 -

Fertitta Chevrolet responded

Rodney, we're pleased to hear that Andrew took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Norman Frede Chevrolet Team

December 20, 2023

Trever my service tech deserves a 5 star rating for his excellent Customer Service once again. More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Report | Print
Dec 21, 2023 -

Fertitta Chevrolet responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, The Norman Frede Chevrolet Team

December 19, 2023

Service advisor was very helpful and combined my services to save me time and money. More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Ayala
Report | Print
Dec 20, 2023 -

Fertitta Chevrolet responded

Thank you for your outstanding rating about our service department, JC. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Norman Frede Chevrolet Team

December 18, 2023

Excellent customer service over all the attention to customer and also making someone feel comfortable with the whole experience More

by Jrodriguezandsons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Scheck
Report | Print
Dec 19, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Norman Frede Chevrolet Team

December 18, 2023

Quick and ready under 30 mins. Very satisfied with the timing of the service. Good. More

by T. McGee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie, Chaise Merritt
Report | Print
Dec 19, 2023 -

Fertitta Chevrolet responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Norman Frede Chevrolet Team

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