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Fertitta Chevrolet

Houston, TX

4.8
1,046 Reviews
Call Dealership (281) 306-0161
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16801 Feather Craft Ln

Houston, TX

77058

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1,046 Reviews of Fertitta Chevrolet

December 30, 2023

Everyone was nice and professional. My car service was quick and done well. Good overall. More

by courtneyjones287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie, Jacob Hudson, Katherine Garcia
Report | Print
Jan 02, 2024 -

Fertitta Chevrolet responded

Thank you for leaving us this great review, Courtney! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Norman Frede Chevrolet Team

December 30, 2023

The Chevy Service Department Is Always Very Courteous. They Are also Prompt at Providing Service at My Designated Appointment Time. They Do a Thorough Vehicle Inspection and Let Know if Any Additional Ser More

by dragons6667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Ayala
Report | Print
Dec 30, 2023 -

Fertitta Chevrolet responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Norman Frede Chevrolet Team

December 29, 2023

Great place to buy a vehicle and the people all treat you with respect and fairness. More

by willrau67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Gaspard, Chance Merritt, Tonia Allen
Report | Print
Dec 30, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

December 29, 2023

I received great service from Melissa and Pastor. They understood what I needed to accomplish when trading in my old vehicle and purchasing my new one and we got the deal done! More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pastor Osorio, Amy Bowlin, Melissa Retana
Report | Print
Dec 30, 2023 -

Fertitta Chevrolet responded

We appreciate you for letting others know about your experience, Lisa! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

December 29, 2023

Wonderful people in every department working to make sure your needs are taken care of More

by Stormy7272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Reinartz, Eddie Cox, Trever Craigie
Report | Print
Dec 30, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Norman Frede Chevrolet Team

December 28, 2023

The sales person Ana Villa was very nice and knowledgeable about the cars and concerned of my needs and worked hard to get me the best deal possible! If ever I buy another car I will visit Norma More

by trevino20012001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Villa, Jacob Hudson, Tonia Allen
Report | Print
Dec 29, 2023 -

Fertitta Chevrolet responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Ana’s sales excellence is always consistent, and we're glad your experience with her supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, The Norman Frede Chevrolet Team

December 28, 2023

First service for 2024 truck went exactly as dealership planned. Arrived on time and was greeted by 2 employees, Uber home and to pick up truck when ready. Just as promised! More

by eogc2lg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lopez, Jacob Hudson
Report | Print
Dec 29, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

December 28, 2023

Came in at scheduled time. Technician was promptly scheduled, diagnosed the problem, part was avaiable at dealership, part installed, road tested and truck was returned before More

by walt_lind
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Report | Print
Dec 28, 2023 -

Fertitta Chevrolet responded

Thank you for leaving us this great review, Walt! We are glad we could get your vehicle all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Norman Frede Chevrolet Team

December 26, 2023

Very good Eddie always takes good care of me and I trust my car or truck with them More

by Paveit1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Cox
Report | Print
Dec 27, 2023 -

Fertitta Chevrolet responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Norman Frede Chevrolet Team

December 22, 2023

This is a great dealership to have your vehicle services performed at. Great customer service team. More

by Charles B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Reinartz, Eddie Cox, Trever Craigie, Chaise Merritt, David Lopez, Jacob Hudson, Katherine Garcia, Paula Godail, Alejandro Ayala
Report | Print
Dec 23, 2023 -

Fertitta Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Charles. Sincerely, The Norman Frede Chevrolet Team

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