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Fertitta Chevrolet

Houston, TX

4.9
995 Reviews
Call Dealership (281) 306-0161
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16801 Feather Craft Ln

Houston, TX

77058

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995 Reviews of Fertitta Chevrolet

October 31, 2023

This was the most straight forward and honest environment I have ever encountered in purchasing a new vehicle. More

by josepho10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Gaspard
Report | Print
Nov 02, 2023 -

Fertitta Chevrolet responded

Congratulations on your new purchase, Joseph! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We would love to work with you again. Sincerely, The Norman Frede Chevrolet Team

October 30, 2023

Great service. Fast and efficient. Very Customer Friendly. Very knowledgeable to my needs. Very satisfied More

by phylm1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Cox, Paula Godail
Report | Print
Nov 01, 2023 -

Fertitta Chevrolet responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Norman Frede Chevrolet Team

October 30, 2023

Would recommend other people to your services at norman frede chevrolet did a good job More

by mag_2379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Camarillo
Report | Print
Nov 01, 2023 -

Fertitta Chevrolet responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Norman Frede Chevrolet satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car needs! Sincerely, The Norman Frede Chevrolet Team

October 29, 2023

Great service knowledgeable, sales people, very friendly Showed me exactly what I was looking for More

by Scampy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Gaspard, Kyle Scheck, Tonia Allen, Alex Arguello
Report | Print
Oct 31, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us, Scampy! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

October 28, 2023

My experience with Gregg in the purchase of my 2024 Blazer was beyond Excellent. He was very knowledgeable and went above and beyond to make sure I was happy. He was amazing. !!!!!!! More

by Kabarr1962
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg McAlpine, Amy Bowlin, Martin Silva
Report | Print
Oct 30, 2023 -

Fertitta Chevrolet responded

Thank you for taking the time to write this review. We are pleased to hear that Gregg was able to provide an efficient and overall positive experience. Sincerely, The Norman Frede Chevrolet Team

October 28, 2023

My recent new Suburban Z71 purchase experience was quick and easy! Both Mellisa and Zach were great to work with and made my new Suburban buying experience exciting and enjoyable. They will see me on futu More

by Z71 Sub
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Bowlin, Zach Malitz, Melissa Retana
Report | Print
Oct 31, 2023 -

Fertitta Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Norman Frede Chevrolet Team

October 26, 2023

Fast and to the point. They got right on it and were done in 15 minutes. For a reasonable price More

by Pastor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chaise Merritt
Report | Print
Oct 26, 2023 -

Fertitta Chevrolet responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Norman Frede Chevrolet Team

October 25, 2023

Good service and they follow up on their work. Honors their work when I had the same problem. Been my car dealer for years More

by Jg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chaise Merritt
Report | Print
Oct 26, 2023 -

Fertitta Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Norman Frede Chevrolet Team

October 24, 2023

It was a pleasure doing business with you all. They took good care of me. More

by Elaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Garcia
Report | Print
Oct 25, 2023 -

Fertitta Chevrolet responded

Thanks for this awesome review, Elaine! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, The Norman Frede Chevrolet Team

October 22, 2023

Honest, total, fast, courteous informative…I think they compete with non-dealer service places…didn’t used to be like that… More

by gracieb1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chaise Merritt, David Lopez
Report | Print
Oct 24, 2023 -

Fertitta Chevrolet responded

We appreciate you for letting others know about your experience, Gracie! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

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