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Fertitta Chevrolet

Houston, TX

4.9
995 Reviews
Call Dealership (281) 306-0161
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16801 Feather Craft Ln

Houston, TX

77058

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995 Reviews of Fertitta Chevrolet

September 05, 2023

Brett was amazing and so patient to work with! Everyone was very nice and welcoming More

by Lmeza12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janie Bennett, Brett Barr
Report | Print
Sep 06, 2023 -

Fertitta Chevrolet responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Norman Frede Chevrolet Team

September 05, 2023

Very professional quick response and service also employee helpful and professional answered all my questions More

by chevelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Smiley Quintanilla, Jaelynn Silva
Report | Print
Sep 06, 2023 -

Fertitta Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Norman Frede Chevrolet Team

September 02, 2023

I have been maintaining and accessorizing my truck and car at Norman Frede for the past three years with full satisfaction. More

by SJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chaise Merritt
Report | Print
Sep 05, 2023 -

Fertitta Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Norman Frede Chevrolet Team

September 01, 2023

Brett Was great ! !! He takes his time. Explain everything . And lady at front Desk so sweet More

by Thejudycox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Barr
Report | Print
Sep 03, 2023 -

Fertitta Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

September 01, 2023

First time using service department. Service was fast and professional. Very accommodating with my schedule. More

by g_watts2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Report | Print
Sep 03, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Norman Frede Chevrolet Team

August 31, 2023

Chaise Merritt, my service advisor was very efficient and answered any questions I had, He got me in efficiently and out quickly. More

by kbms2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chaise Merritt
Report | Print
Sep 01, 2023 -

Fertitta Chevrolet responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Chaise does for Norman Frede Chevrolet and our customers. Hope to see you again soon! Sincerely, The Norman Frede Chevrolet Team

August 31, 2023

Personnel did a great job of making our experience worry free and they went out of there way to make us comfortable through the whole process More

by Rogcin79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanya allen, Ana Villa, Milly Jose
Report | Print
Sep 01, 2023 -

Fertitta Chevrolet responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Norman Frede Chevrolet Team

August 30, 2023

Gregg was great on our sale. Went the extra mile to make sure we were completely satisfied. More

by coogkeeper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg McAlpine, Joan McKinney
Report | Print
Aug 31, 2023 -

Fertitta Chevrolet responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Norman Frede Chevrolet Team

August 30, 2023

Eddie Cox and his team are great. A special thank you to Trever Craigie my service advisor More

by Hardenjim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Cox, Trever Craigie
Report | Print
Sep 01, 2023 -

Fertitta Chevrolet responded

Thank you for the awesome feedback! Trevor is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Norman Frede Chevrolet Team

August 29, 2023

Knowledgeable sales staff, quick easy friendly. Everything was explained thoroughly. Couldn’t of been a betting buying experience More

by Larpig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Villa
Report | Print
Aug 30, 2023 -

Fertitta Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Norman Frede Chevrolet Team

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