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Fertitta Chevrolet

Houston, TX

4.9
1,012 Reviews
Call Dealership (281) 306-0161
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16801 Feather Craft Ln

Houston, TX

77058

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1,012 Reviews of Fertitta Chevrolet

August 02, 2023

Third auto we have purchased from you. Excels service has always been great. 5 star More

by Donald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Report | Print
Aug 03, 2023 -

Fertitta Chevrolet responded

Hi Donald and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, The Norman Frede Chevrolet Team

Aug 03, 2023 -

Donald responded

Amazing service

August 02, 2023

Kevin Martinez has been our salesman for years. He is honest and not pushy, he’s become like family and made each purchase seamless and enjoyable. Chance Merritt is a fantastic sales manager and al More

by BDavis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chance Merritt, Kevin Martinez
Report | Print
Aug 04, 2023 -

Fertitta Chevrolet responded

Thank you for your review. We're glad to hear that you found the process of buying your new ride from us to be enjoyable. We look forward to working with you again! Sincerely, The Norman Frede Chevrolet Team

August 01, 2023

Quick turnaround on a oil change and tire rotation. Everything was done right and fast. More

by nrgant9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen , Jose Guevara
Report | Print
Aug 03, 2023 -

Fertitta Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Norman Frede Chevrolet Team

August 01, 2023

The service department goes above and beyond. Two visits two different trucks completely satisfied! Best! More

by lifustodd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Gordon -Service Dept
Report | Print
Aug 03, 2023 -

Fertitta Chevrolet responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, The Norman Frede Chevrolet Team

July 31, 2023

Great service and prompt and issue fixed the first time. will use in the future when needed More

by zgranj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Gordon -Service Dept
Report | Print
Aug 03, 2023 -

Fertitta Chevrolet responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, The Norman Frede Chevrolet Team

July 31, 2023

Kept me updated about everything! Their customer service is amazing and highly recommend this place to anyone. More

by Ian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man who works in collision center
Report | Print
Aug 03, 2023 -

Fertitta Chevrolet responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Norman Frede Chevrolet Team

July 30, 2023

Very satisfied with speed and results repairs and results. USAA will receive good review. Thanks More

by mlslaughter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Payne, Masiel Acosta
Report | Print
Aug 01, 2023 -

Fertitta Chevrolet responded

Thank you for taking the time to leave us a review and for giving us feedback. We're glad the Norman Frede Chevrolet service team was able to repair your car to your standards. Thank you for trusting us with your vehicle. Sincerely, The Norman Frede Chevrolet Team

July 30, 2023

Miss Was awesome and very attentive to My concerns. Loved her!. I would d finitely want her to take care of my vehicle in the future. More

by Ngruesen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mia
Report | Print
Aug 02, 2023 -

Fertitta Chevrolet responded

Thank you so much for giving us the opportunity to earn your business. We will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, The Norman Frede Chevrolet Team

July 29, 2023

Kyle was top notch and handle my buying experience with ease. They valued my trade higher than expected. Great team! More

by Scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Scheck
Report | Print
Aug 01, 2023 -

Fertitta Chevrolet responded

Thank you for taking the time to share your feedback regarding your experience at Norman Frede Chevrolet and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. We will pass along your kind words to Kyle. Please feel free to reach out if you need anything! Sincerely, The Norman Frede Chevrolet Team

July 28, 2023

The employees at Norman Frede Chevrolet are like family to me! I have been a customer for many, many years. It always feels like I'm coming home. From Connie, the receptionist to Greg, my sales person, More

by txtrkgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg McAlpine, Jose Guevara, Chaise Merritt
Report | Print
Aug 01, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your kind words about your experience at Norman Frede Chevrolet! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, The Norman Frede Chevrolet Team

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