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Fertitta Chevrolet

Houston, TX

4.9
1,002 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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1,002 Reviews of Fertitta Chevrolet

May 04, 2023

Trevor is the best service writer that I have ever had serving my vehicle he knows his business and he can get you in and out very quick. More

by b.carpenter55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
May 05, 2023 -

Fertitta Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

May 02, 2023

The preowned salesman and other employees made my buying experience very enjoyable and easy. They were very accommodating and worked with my needs. More

by fontanne.bickley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
May 04, 2023 -

Fertitta Chevrolet responded

Fontanne, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

May 02, 2023

Norman Frede provided us excellent care from the time of our phone call needing service, to providing transportation to get home and back to pick up our repaired vehicle. The staff diagnosed the problem and More

by anannie sheltonnie.shelton02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie, Jose Guevara
May 04, 2023 -

Fertitta Chevrolet responded

Anannie, we cannot thank you enough for your wonderful review of Norman Frede Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Norman Frede Chevrolet Team

April 28, 2023

Always great service, make it very easy convenient for me. They have very quick service . More

by Elda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaelynn Silva
May 01, 2023 -

Fertitta Chevrolet responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Norman Frede Chevrolet Team

April 24, 2023

Awesome experience, from beginning to end - Found the vehicle I wanted, at a price I was willing to pay - Got, an exceptional vehicle, at an exceptional Value… Salesman, was Not pushy, and Very Helpf More

by Big Red
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angie - Used vehicle, finance…, Charlton Cotton, Gregg McAlpine, Smiley Quintanilla, Joan McKinney, Eddie Cox, Jonathan Whitaker
Apr 25, 2023 -

Fertitta Chevrolet responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The Norman Frede Chevrolet Team

April 23, 2023

Second vehicle we have purchased from Norman Frede and great experience both times. Matthew, Zach and Amy made the purchase easy. More

by Troy
Recommend Dealer
Yes
Employees Worked With
Amy, Zach Malitz, Matthew Waggoner
Apr 25, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

April 22, 2023

Outstanding service and communication! Highly recommended. The service department communicated with my extended warranty company and completed repairs on schedule. The Uber service was a More

by TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Wilson
Apr 25, 2023 -

Fertitta Chevrolet responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, The Norman Frede Chevrolet Team

April 21, 2023

Excellent Service ,quick and easy completed all work and done in timely Manner very customer Friendly !!! More

by Lmgordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Cox, Trever Craigie, Lenny Gordon -Service Dept
Apr 21, 2023 -

Lmgordon responded

Excellent service, quick and easy! Completed all work and done in a timely manner! Very customer friendly! Thanks Norman Frede group!

April 20, 2023

My wife took the vehicle in to get serviced and she was very happy. Also for the past years I have taken my vehicles to get serviced here and I am very pleased with the professional work being done. Furthe More

by saulo.munoz96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Biarnesen, Trever Craigie, Roy Denny, Lenny Gordon -Service Dept
Apr 20, 2023 -

saulo.munoz96 responded

Thank you Norman Frede

April 19, 2023

Hi today I went there for oil change staff is very nice I am very happy with good service thanks More

by Syed Shah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service , Chaise Merritt
Apr 21, 2023 -

Fertitta Chevrolet responded

Syed, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

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