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Fertitta Chevrolet

Houston, TX

4.9
1,002 Reviews
Call Dealership (281) 306-0161
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16801 Feather Craft Ln

Houston, TX

77058

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1,002 Reviews of Fertitta Chevrolet

March 28, 2023

Brett Barr did an amazing job and got me in and out very quickly. He was friendly, did an excellent job of explaining all the features on my vehicle, and you could tell he was very passionate about his job. More

by Pam.dumas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Barr
Report | Print
Mar 29, 2023 -

Fertitta Chevrolet responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Norman Frede Chevrolet Team

March 27, 2023

Service was great. Had an appointment and was quickly taken care of. Great dealership and customer service. More

by valeriecowart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaylin Silva
Report | Print
Mar 29, 2023 -

Fertitta Chevrolet responded

Thanks for your kind words! We appreciate our team here at Norman Frede Chevrolet and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Sincerely, The Norman Frede Chevrolet Team

March 26, 2023

Awesome experience! !! Chris and the team did a fantastic job on both deals. It was my daughter's first car and they treated us like family there. Car was showroom ready More

by Jason.Antee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Dominguez , Charlton Cotton, Pastor Osorio
Report | Print
Mar 28, 2023 -

Fertitta Chevrolet responded

Jason, thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, The Norman Frede Chevrolet Team

March 24, 2023

Fast service department, in and out in less than hour for oil change/point check and tire rotation More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaelynn Silva
Report | Print
Mar 24, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Norman Frede Chevrolet Team

March 24, 2023

Excellent Sales Department and the Service Department is always helpful and friendly!! Great place to buy a car. More

by Mary Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaclyn
Report | Print
Mar 24, 2023 -

Fertitta Chevrolet responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Norman Frede Chevrolet Team

March 24, 2023

Clean place. Knowledgeable. Good deals. Nice employees. Wait time wasn’t that long. I Iike the deals and convenience More

by Tbauer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Milly Jose
Report | Print
Mar 27, 2023 -

Fertitta Chevrolet responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Norman Frede Chevrolet Team

March 23, 2023

Michael Sebesta did a fine job on repairing my 2015 Corvette. And the employees were very courteous. More

by RL Buchanan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Gilson
Report | Print
Mar 23, 2023 -

Fertitta Chevrolet responded

Thank you for this amazing review of your experience with Michael here at Norman Frede Chevrolet! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, we’ll see you at your next service appointment! Sincerely, The Norman Frede Chevrolet Team

March 22, 2023

Service rep was very attentive and kept us apprised of the progress of the repairs. More

by tscotth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Guevara, Lenny Gordon -Service Dept
Report | Print
Mar 23, 2023 -

Fertitta Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Norman Frede Chevrolet Team

March 20, 2023

Great Job done on my Colorado. Oil change and tires rotated and balanced. Very pleased More

by markc914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Masiel Acosta
Report | Print
Mar 20, 2023 -

markc914 responded

Great work

March 19, 2023

Awesome place to do business. Everyone seems entirely focused on customer serve. Hands down best dealership in greater Houston area. More

by Rbeal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton, Brett Barr, Joan McKinney, Lenny Gordon, Lenny Gordon -Service Dept
Report | Print
Mar 21, 2023 -

Fertitta Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Norman Frede Chevrolet Team

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