
Fertitta Chevrolet
Houston, TX
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1,009 Reviews of Fertitta Chevrolet
Norman Frede Chevrolet has friendly, knowledgeable and helpful staff Clean and comfortable waiting area. I had the best experience. helpful staff Clean and comfortable waiting area. I had the best experience. More
This is our third time buying vehicle from. Norman Frede Chevrolet. Experience is always great. Sales personnel is knowledgeable and friendly. Paperwork is done efficiently and the whole proces Norman Frede Chevrolet. Experience is always great. Sales personnel is knowledgeable and friendly. Paperwork is done efficiently and the whole process from start to finish takes less than 2 hours. We are really happy with everything and definitely will be back when need another vehicle. Thank you! More
Was quoted a price for a fairly standard repair (cooling fan and thermostat replacement) that to me seemed excessive at just over $2000. I went to another repair shop and they ended up doing the repair for fan and thermostat replacement) that to me seemed excessive at just over $2000. I went to another repair shop and they ended up doing the repair for me for $870. I don’t understand why the price difference was so extreme - an over $1000 difference feels like price gouging to me. I understand that the dealership is usually more expensive but this experience made me very unlikely to trust this dealership again. More
The service advisor was great. The tech that changed the oil didn’t put the dip stick back in like it was supposed to be. The dip stick was sticking out it wasn’t seated properly. The tech that changed the oil didn’t put the dip stick back in like it was supposed to be. The dip stick was sticking out it wasn’t seated properly. More
Prompt, affordable customer service. My 2007 Chevy HD Siverado received the same care as an owner of a new vehicle. I will return! My 2007 Chevy HD Siverado received the same care as an owner of a new vehicle. I will return! More
Great service and people. Everything went according to time estimates and vehicle was actually ready earlier than planned. Very professional and personable staff Everything went according to time estimates and vehicle was actually ready earlier than planned. Very professional and personable staff More
The people were very informative and helpful in getting me a great deal on the right car. me a great deal on the right car. More
Brett Barr did an amazing job and got me in and out very quickly. He was friendly, did an excellent job of explaining all the features on my vehicle, and you could tell he was very passionate about his job. quickly. He was friendly, did an excellent job of explaining all the features on my vehicle, and you could tell he was very passionate about his job. I will not hesitate to refer friends and family to Norm Frede Chevrolet! More