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Fertitta Chevrolet

Houston, TX

4.9
1,006 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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1,006 Reviews of Fertitta Chevrolet

November 11, 2022

From walking into the dealership to driving out with our new vehicle within 3 hours was amazing. Honestly we would have been in and out within an hour if we could have made our mind up on which vehicle we w More

by BDavis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez and Chance Merritt
Nov 14, 2022 -

Fertitta Chevrolet responded

Thank you so much for leaving this awesome review of our dealership! Sincerely, The Norman Frede Chevrolet Team

November 11, 2022

They looked at the problem found the problem and fixed the problem all in one hour. More

by rshoppell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Nov 14, 2022 -

Fertitta Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Norman Frede Chevrolet Team

November 10, 2022

The Norman Frede dealership kept me informed of the repair progress, work that needed to be done and any recomed service. More

by archee7k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna Stafford
Nov 11, 2022 -

Fertitta Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

November 10, 2022

I purchased both my vehicles here because of their no hassle attitude. Service department is always on time with very friendly employees. Will buy my next vehicle here. More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chaise Merritt
Nov 11, 2022 -

Fertitta Chevrolet responded

Thank you for the wonderful review, Charlie! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Norman Frede Chevrolet Team

November 09, 2022

Best car buying experience I’ve ever had. Both Brett in sales and the finance department made everything seamless! More

by Phillipking312
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Barr
Nov 09, 2022 -

Fertitta Chevrolet responded

Thank you for taking the time to write about your experience with us! Sincerely, The Norman Frede Chevrolet Team

November 05, 2022

Awesome salesman, very happy with my purchase and with the personal attention i recieved. Thankyou More

by cherylstyle1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Nov 08, 2022 -

Fertitta Chevrolet responded

Thanks for your awesome review! Sincerely, The Norman Frede Chevrolet Team

November 04, 2022

Everyone from the operator the call center and Treaver on the service drive are a pleasure to deal with. The service manger Eddie Cox and service tech Roy both called to make sure I didn’t have any issues More

by Tabbillups
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Cox, Trever Craigie, Roy Denny
Nov 04, 2022 -

Fertitta Chevrolet responded

Thank you so much for your excellent input! We're proud of our service team and hope to pass along your great experience to all of our customers. Sincerely, The Norman Frede Chevrolet Team

November 04, 2022

Best Chevy dealer in the Clear Lake area. Fast service courteous employees. We have used Norman Frede since purchase of our Tahoe. More

by QAPD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joan McKinney, Eddie Cox, Trever Craigie, Roy Denny, Connie Morris, Ana Villa
Nov 07, 2022 -

Fertitta Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Norman Frede Chevrolet Team

November 04, 2022

Customer service was excellent -kudos to the service agent who waited on me-Waiting time was nominal More

by Danny.l.mcfarlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Cox, Donna Hatcher, Dan Kennedy, Earl Degeer, Brent Biarnesen, Trever Craigie, Jesse Martinez, Roy Denny, Alex Bolanos, Jose Guevara
Nov 07, 2022 -

Fertitta Chevrolet responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Norman Frede Chevrolet Team

November 03, 2022

The entire staff in the service department were friendly and helpful. My service provider was Trevor and he was the epitome of what customer service should be. I will always bring my daughters Chevy Spark More

by Kammy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Nov 04, 2022 -

Fertitta Chevrolet responded

Kammy, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Norman Frede Chevrolet's Service Department. Sincerely, The Norman Frede Chevrolet Team

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