Fertitta Chevrolet

Warranty Came in to renew my lease for a 2018. The process went smooth as soft butter. I will be returning when I'm ready to trade my 2016 Colorado. Came in to renew my lease for a 2018. The process went smooth as soft butter. I will be returning when I'm ready to trade my 2016 Colorado. More

Always courteous service and keeps you informed! Weather online appointment or just show up they are always friendly and get you in and out and keep you informed! Keep up the great work. Weather online appointment or just show up they are always friendly and get you in and out and keep you informed! Keep up the great work. More

Not the most honest dealership I bought a 2017 a Grand Sport Corvette. I purchased it on Wednesday inspected it told the dealership I would pick it up on Friday. Well I pick it up I bought a 2017 a Grand Sport Corvette. I purchased it on Wednesday inspected it told the dealership I would pick it up on Friday. Well I pick it up on Friday afternoon, I was in a hurry because I had to pickup my daughter from school, and I drive it straight home and put it in the garage jump in my truck to pick my daughter up from school. Next morning a few friends come over to look at the car and as they are admiring it, one says, man there is a scratch on your car. I immediately call the dealership and speak to Darren the Sales manager. He ask me to bring the car in and wants to look at the car. He looks at the car and asks me to bring back on Wednesday my day off so he can get the body shop to look at it. Body shop manager states the bumper needs to be repainted scratches are too deep. The body shop manager then tells me the dealership is not paying for it I have to. I immediately go talk to Darren and he states I am a liar and they will not fix the scratched bumper end of story. Now mind you I have purchased several vehicles from this dealership and have had several of my vehicles serviced here for the better part of 20 years. Never again. The service and sales department used to be excellent. Not anymore. They have lost a long term customer. More

excellent expierence Tab Billups was excellent again as usual, he and the staff make the car buying an easy and excellent time. from ordering,financing and all the details Tab Billups was excellent again as usual, he and the staff make the car buying an easy and excellent time. from ordering,financing and all the details of explaining the vehicle inside and out. Thanks again for making it fun... More

Excellent customer service I took my camaro to Norman Frede Chevrolet and I was very pleased with Trever who kept everything on point for me. He called me every day to let me kn I took my camaro to Norman Frede Chevrolet and I was very pleased with Trever who kept everything on point for me. He called me every day to let me know what's happening with my car.I had no worries. I also got Excellent customer service from Linda ( from the office) and Jose who gave me rides from and to the dealership. I can highly recommend this place to anyone!!! More

Life Long Customer Gregg McAlpine and Eddie Cox are the best. Eddie and I have know each other for several years now and Gregg makes you feel like you've know him foreve Gregg McAlpine and Eddie Cox are the best. Eddie and I have know each other for several years now and Gregg makes you feel like you've know him forever. Not once did I ever get the feeling of being high pressured into making a decision. Everyone at the dealership always goes above and beyond to help you in anyway they can and a great customer experience is what’s it’s all about. It’s the difference between a one time sale and a life long customer. A big part of our decision to come back to Norman Freede Chevrolet is their outstanding service department. The service department can make it or break it if there's no service after the sale. More

Great service Prompt replacement of air bag and free, because of warranty. This is my third vehicle purchased from this dealership. Very pleased with their work, th Prompt replacement of air bag and free, because of warranty. This is my third vehicle purchased from this dealership. Very pleased with their work, that's why I keep coming back. More

Excellent I went knowing the purpose and usage of a vehicle, not the model and was allowed my time and space to make my own choice. No high pressure I went knowing the purpose and usage of a vehicle, not the model and was allowed my time and space to make my own choice. No high pressure More

Professional honest people This dealership is the opposite of what you think of when you think of a used car dealership. They're very honest and quick to respond to your conce This dealership is the opposite of what you think of when you think of a used car dealership. They're very honest and quick to respond to your concerns about the vehicle you're purchasing. And the vehicles on their lot or well-maintained and quickly repaired if needed, so I bought an SUV with confidence the process is very fast, and you do not have to plan a whole day wasted just buying a car. They got me in and out in 3 hours!! More