Fertitta Chevrolet

Took care of what was wrong Brought in the truck for 2 recall items and a systems check on my truck. Alan was very professional and keep me informed on the progress. Recall iss Brought in the truck for 2 recall items and a systems check on my truck. Alan was very professional and keep me informed on the progress. Recall issues were taken care of and no other problems were found. More

It was great! Great helpful friendly staff helped me a lot! Thank you Marcus for all of the help and hard work you did to get me in the vehicle that I wanted! It was a plesure getting you for the help on my new Thank you Marcus for all of the help and hard work you did to get me in the vehicle that I wanted! It was a plesure getting you for the help on my new vehicle!! Thank you so much!!! you do an awesome job Marcus! More

Great salesman Ana was great, great attitude, all around great person, makes sure your comfortable and answers all questions you may have, as long as she works for t Ana was great, great attitude, all around great person, makes sure your comfortable and answers all questions you may have, as long as she works for this dealership I would be a customer More

Excellent! Ana was of much help. She always had a smile on her face and seemed to enjoy what she was doing. She spoke both languages which is perfect. She answer Ana was of much help. She always had a smile on her face and seemed to enjoy what she was doing. She spoke both languages which is perfect. She answered all of the questions we had and did everything she could to get the car we were looking for. More

Great service Great service, I told them what i was looking for and they had it outside fast. I was treated like family. Will definately go back for any future purc Great service, I told them what i was looking for and they had it outside fast. I was treated like family. Will definately go back for any future purchase. More

Service experience It was easy service department worked with my schedule was flexible and compared to other dealerships is up late which was amazing and so helpful with It was easy service department worked with my schedule was flexible and compared to other dealerships is up late which was amazing and so helpful with my job. They called as soon as the vehicle wa ready and even confirmed when I could pick up and where I would be able to pick it up with no hassle and even has arrangements able to offer if I was going to be late. Amazing experience More

Awesome experience I came to Norman frede Chevrolet looking for a camaro and they had a wide selection of New and preowned vehicles. You can't go wrong with either. A bl I came to Norman frede Chevrolet looking for a camaro and they had a wide selection of New and preowned vehicles. You can't go wrong with either. A black camaro ss with black wheels cought my attention immediately. As soon as I drove up a cool sales gentleman came out to greet named Jimmy great guy showed me the car and went for a test drive. It was great really liked the car but after I took it for a drive fell in love with it. They made the paperwork and all the necessary things to buy the car fast and easy. I highly recommend this dealership due to the fact that they will take care of you. More

Great and quickly Jimmy is good salesman. He worked hard on my application and helped me find my car. I had a busy schedule but he was really patient, keep contacting t Jimmy is good salesman. He worked hard on my application and helped me find my car. I had a busy schedule but he was really patient, keep contacting throught text during my work. More

Diagnosis of high pitched noise My car was making a high pitched sound only when cold and only for a few seconds when in gear. On my second visit hoping for the sound to be heard and My car was making a high pitched sound only when cold and only for a few seconds when in gear. On my second visit hoping for the sound to be heard and diagnosed, the right person happened to hear it and he knew the cause. The work was performed under my extended warranty purchased at this dealership and the car runs better than it has it in a long time. The best part is getting a ride to and from the dealership with Jose. More

Purchasing a car for my 18yrs old grandaughter I had looked on line at several vehicles all over Houston. I saw a vehicle I thought would be good for my 18 yrs old granddaughter at Norman Frede Che I had looked on line at several vehicles all over Houston. I saw a vehicle I thought would be good for my 18 yrs old granddaughter at Norman Frede Chevrolet. On arriving on the car lot a salesman came immediately and asked if he could assist me. His name was Nathan Cook. He was very friendly and had a great smile. He showed me the vehicle I saw on line but it was very small. He showed me several more which I did not like but then he showed me a 2009 Saturn Vue. This car was in excellent condition interior and exterior, engine runs good no problems. The price was right. I did a test drive. I really fell in love with it and knew it was perfect for my granddaughter. On Friday I returned with my son and granddaughter and they really liked it. Nathan showed them everything and took them on a test drive. My granddaughter fell in love with it. I purchased the car. They worked with us financially and made it easy for me to purchase. I really appreciate Nathan and Joel. One thing I like especially about Nathan as a salesman he was never pushy. I would recommend Norman Frede Chevrolet to everyone. Joel was very friendly and good in explaining all details of the contract and answered questions well. Everyone was very professional. Thanks so much! Katherine More